Concierge Hospitality Specialist
About The Position
This position works closely with office administration to ensure the organization effectively represents the customer's culture externally. Responsibilities include—but are not limited to—greeting visitors and callers, coordinating conference room scheduling, preparing for key client visits (e.g., signage, workspace setup), and managing client travel arrangements when needed. The role also supports company-wide events such as parties, group functions, and department meetings, and may involve general clerical duties including reception, copying, mail services, and shipping/receiving. This position reports directly to the Site Manager or Assistant Site Manager, depending on site structure.
Requirements
- High school diploma or equivalent
- 1–3 years of experience in a related field
- Experience working in a corporate headquarters environment preferred
- Strong organizational and coordination skills
- Demonstrated customer service excellence
- Proficiency in Microsoft Office Suite and general PC skills
- Strong problem-solving abilities
- Ability to operate audio-visual equipment
- Ability to work with minimal supervision
Responsibilities
- Greet visitors and guests; validate against guest lists and provide badges and parking validation as required
- Serve as company concierge to guests, clients, and staff, including facility tours and recommendations (hotels, restaurants, local attractions)
- Coordinate catering for meetings with internal teams and vendors
- Maintain and update company phone and speed dial directories
- Schedule meeting rooms and ensure proper setup and supplies are ready prior to meetings
- Assist with audio-visual equipment for meetings
- Provide backup clerical support for Executive Assistants
- Support additional departmental or non-client business activities as needed
- Assist in daily facility management operations
- Perform other duties as assigned
- Create proposals within customer systems and print production environments
- Provide support to executive-level, client-facing staff
- Coordinate vendor procurement for special projects
- Represent the culture and brand of both Ricoh and the customer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
