Concierge Healthcare Support Associate
About The Position
If you’re great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We’re looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required — just a genuine desire to help and grow. Positions available: What you can do to help patients in our clinics: Receptionist – Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date. Intake Coordinator – Completing assessments with patients before their appointments and supporting them towards their healing journey. Treatment Technician – Performing TMS treatment while engaging patients in positivity work, goal setting, life skills. Employee Leadership – Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans. What You’ll Gain This role is designed to help you build a long-term future in healthcare, offering: Full, hands-on training — no prior medical experience needed Experience working in a professional clinical setting Skills and knowledge to grow into advanced patient care or leadership roles A supportive team environment Who Thrives Here You’re likely a great fit if you: Have strong customer service, retail, hospitality, and overall people skills. Enjoy helping people and creating positive interactions Are organized, dependable, hardworking, and eager to learn new skills Want to begin a career path in the healthcare industry Build Your Future With Us If you’re ready to turn your people experience into a fulfilling healthcare career, we’d love to welcome you to Serenity Mental Health Centers. Apply today and start your journey in patient care. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
Requirements
- Strong customer service, retail, hospitality, and overall people skills
- Enjoy helping people and creating positive interactions
- Organized, dependable, hardworking, and eager to learn new skills
- Want to begin a career path in the healthcare industry
Responsibilities
- Greeting every patient when they walk in and giving them a personalized experience
- Gather and keep all information up to date
- Completing assessments with patients before their appointments
- Supporting patients towards their healing journey
- Performing TMS treatment while engaging patients in positivity work, goal setting, life skills
- Supporting clinic management
- Covering clinic roles
- Meet with patients to help them move forward with their treatment plans
Benefits
- Full, hands-on training
- Experience working in a professional clinical setting
- Skills and knowledge to grow into advanced patient care or leadership roles
- A supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
