Concierge / Front Desk Associate (On-Call)

Kisco Senior Living•Raleigh, NC
•Onsite

About The Position

The Front Desk Representative at Abbotswood at Abbotswood at Stonehenge is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive. This position provides front desk coverage on an as-needed basis and requires the ability to work any of the following shifts as needed: 1st Shift: 7:30 AM - 4:00 PM, 2nd Shift: 4:00 PM - 12:00 AM, 3rd Shift: 12:00 AM - 7:30 AM. Candidates must be willing to train on and cover all three shifts. The pay rate is $17/hour. If you are flexible, enjoy working with people, and are committed to providing excellent service, we encourage you to apply!

Requirements

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred

Nice To Haves

  • Senior Living experience a plus
  • Hotel experience a plus

Responsibilities

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

Benefits

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities
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