Concierge - Driver, Hope Lodge

American Chemical Society • Honolulu, HI

1d • $20 • Onsite

About The Position

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. The Concierge-Driver at Hope Lodge serves as both a guest service ambassador and the primary transportation provider for lodge guests. In addition to performing front desk and concierge duties, this role is responsible for operating lodge vehicles safely and courteously, maintaining transportation schedules, and ensuring vehicle readiness. The Concierge-Driver helps guests travel to and from medical appointments and community resources, supporting a safe, reliable, and welcoming experience. The schedule for this role is 7:00am - 3:00pm, Sunday - Thursday at $19.54 per hour. This role includes full benefits and is eligible for additional shift differential pay due to hours outside of the day shift. This role is also eligible for 20% shift differential pay for hours worked on Sunday.

Requirements

• High School Diploma or Equivalent
• Valid driver's license with clean driving record
• Experience providing passenger transport or shuttle services preferred

Nice To Haves

• Previous hospitality or guest service experience is a plus
• Defensive driving skills and knowledge of traffic laws
• Ability to navigate efficiently and maintain punctual schedules
• Strong communication and interpersonal skills with guests and caregivers
• Ability to assist guests with mobility challenges and luggage safely
• Attention to detail for vehicle safety checks and accurate record-keeping
• Proficiency in Microsoft Office Suite and reservation systems

Responsibilities

• Operate lodge vehicles to transport guests safely to medical appointments and other approved destinations (40%)
• Greet guests, manage check-in/out, and provide information about lodge amenities and local resources (15%)
• Coordinate and maintain transportation schedules to ensure timely pick-up and drop-off (15%)
• Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs (10%)
• Respond to guest requests, concerns, and emergencies during transportation and at the lodge (10%)
• Maintain accurate transportation and guest records, including mileage logs and trip data (10%)
• Support front desk operations, including phones, emails, and lobby security, as needed (10%)

Benefits

• ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills.
• Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees