Concierge Attendant

SalemWinston-Salem, NC
Onsite

About The Position

As a Concierge Attendant, you’ll serve as a knowledgeable and welcoming point of contact for guests, providing personalized recommendations, arranging reservations, and assisting with special requests. Your goal is to enhance the guest experience through exceptional service, attention to detail, and local expertise. This role is perfect for someone who is personable, resourceful, and passionate about hospitality.

Requirements

  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
  • A combination of education and experience

Nice To Haves

  • Hotel experience is always a plus!

Responsibilities

  • Serve as a knowledgeable and welcoming point of contact for guests.
  • Provide personalized recommendations.
  • Arrange reservations.
  • Assist with special requests.
  • Enhance the guest experience through exceptional service, attention to detail, and local expertise.
  • Offer information on local attractions.
  • Make reservations.
  • Assist with travel arrangements.

Benefits

  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
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