Concierge (Administrative Receptionist)
About The Position
Join our dynamic Resident Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression. We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence. Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation. They have a resident centered care focus and are comfortable working with a diverse group of coworkers. A willingness to learn and make a conscious choice to be positive daily is a must. Earn a competitive hourly rate based on years of experience. The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties.
Requirements
- Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience
- Intermediate computer skills with Microsoft software required
- Ability to act in a resident’s best interest and make responsible choices and decisions
- Ability to be a professional first impression with extraordinary people skills and a warm smile
- Ability to handle multiple priorities in a timely manner
- Excellent communication skills (both written and verbal), in person, electronically, and over the phone
- Organization and time-management skills
- Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications
Nice To Haves
- Previous experience as Receptionist preferred, but not required
Responsibilities
- Answering and transferring all calls in a courteous and professional manner
- Giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors
- Performing a variety of clerical duties
Benefits
- 1.5x Holiday Pay
- 1.5x Overtime Pay for every hour worked over 40 hours per week
- Generous PTO beginning with a maximum of 104 hours annually
- Medical
- Dental
- Vision
- Life
- STD/LTD
- Supplemental: Accident/Cancer/Critical Illness
- Legal Resources
- Identity Theft
- Tuition reimbursement: up to $5,250 annually for qualifying coursework
- 401k with company match
- Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
- Referral Bonus for new employee referrals that join our team
- Star Employee Recognition Program including monetary awards
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
