About The Position

INTERNAL APPLICANTS ONLY Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Working independently, under the general direction of the UPE Director of Business and Patron Service Operations, the Concessions and Volunteer Coordinator provides a wide range of support to projects within UPE with two specific areas of focus: University Concessions and University Commencement. Work is project-oriented and involves a full scope of functions including program planning, coordination, communication, execution, evaluation, reporting and accountability, as well as problem solving, collaborating on projects and providing lead work direction to students and CSE Staff. UPE is committed to strengthening patron relationships and enhancing patron experiences and this position is vital in support of this mission.

Requirements

  • This position requires fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures.
  • These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with four years of related office work experience.

Nice To Haves

  • Two or more recent years of experience coordinating operations in a retail, bar, concessions, hospitality, or food-service environment, including scheduling staff, overseeing inventory, and supporting event or high-volume service operations.
  • Experience providing lead work direction, training, or shift supervision to part-time staff.
  • Demonstrated ability to communicate clearly, professionally, and effectively, both verbally and in writing, with diverse audiences including staff, volunteers, clients, and campus partners.
  • Strong organizational and time-management skills, with the ability to coordinate multiple events, manage competing deadlines, and maintain accurate records.
  • Ability to work independently, exercise sound judgment, and proactively identify and resolve operational issues in a fast-paced, event-driven environment.

Benefits

  • This position qualifies for benefits including tuition fee waiver (if eligible).
  • CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).
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