Administrative Support Coordinator II (11/12)

CSU Careers • Turlock, CA

9d

About The Position

Full-time position available on or after February 1, 2026 for Child Development. This position’s responsibilities are carried out under general supervision. The incumbent is responsible for coordinating a range of administrative and office functions, including payroll support, accounting and billing processes, enrollment documentation, and the maintenance of required records for regulatory and licensing agencies. The role supports a high-volume child development and academic environment and provides administrative coordination for parent clients, staff, faculty, student workers, and lab students.

Requirements

• Completion of a high school program, technical/vocational program, or their equivalents.
• Several years of related office work experience.
• Experience to be fully functional in all technical aspects of work assignments.
• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and expertise in using office software packages, technology and systems.
• May function as the office information technology specialist.
• Ability to use and quickly learn new office support technology systems and software packages is a prerequisite.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions.
• Working knowledge of budget policies and procedures.
• Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Nice To Haves

• Four (4) years of administrative support experience in an educational, childcare, human services, or comparable regulated environment.
• Documented experience processing billing, bookkeeping, and budget reconciliations using established financial or childcare management systems (e.g., ProCare).
• Experience maintaining regulatory, licensing, or compliance records for programs, staff, or children.
• Experience preparing financial, operational, or enrollment reports using multiple data sources.
• Experience providing lead work direction, training, or workflow coordination for staff or student workers.
• Experience coordinating high-volume front-office or customer-service operations.
• Experience working with or supporting payroll-related documentation such as time reporting, attendance tracking, or payroll processing.
• Possession of current First Aid, CPR, BLS, or PALS certification (or ability to obtain within the time required by licensing standards).

Responsibilities

• Coordinate daily Center operations, including but not limited to communication, scheduling, correspondence, and general office support.
• Serve as a primary contact for students, parents, faculty, staff, and visitors (e.g., phones, email, front desk inquiries).
• Prepare and maintain administrative records and documentation (e.g., enrollment files, attendance reports, faculty reports).
• Support operational processes related to student participation, including but not limited to registration, attendance tracking, and licensure requirement documentation.
• Assist with planning and coordinating Center events, including but not limited to advertisements, registration, and communication with university partners.
• Collaborate with faculty, parent-clients, staff, and lab students.
• Prepare, process, and maintain Center software, technologies, and systems (e.g., ProCare, website).
• Coordinate with Director and Demonstration Teacher on general office tasks.
• Coordinate daily operational tasks, including processing mail, voicemail, email, filing, calendar invitations, and record keeping.
• Prepare routine correspondence (e.g., letters, memos, contracts, reports, newsletters).
• Maintain billing and financial account records, including but not limited to tuition accounts, subsidies, grants, awards, fee posting, and deposits.
• Reconcile monthly and annual budgets (e.g., income and expense budgets, grant and trust budgets).
• Process procurement transactions, including but not limited to purchase orders, vendor payments, and CDC office purchases.
• Maintain ProCard documentation and reconciliation (e.g., receipts, transaction logs).
• Maintain inventory and property control records, including but not limited to equipment, materials, and supplies.
• May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
• At the direction of appropriate administrator, may provide support to other areas as needed.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related, a logical assignment to this classification, or if it involves performing duties of a lower-level classification as required.
• Other duties as assigned.

Benefits

• As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees