Concessions Team Member - Cyclone Ballparks

The Sports Facilities Companies•Pecos, TX
•Onsite

About The Position

The Concessions Team Member works in the Food & Beverage department at Cyclone Ballparks in Pecos, Texas, providing customer service and supporting concession operations. The role includes operating the register and credit card machine, handling and balancing cash, assisting with food preparation and service, cleaning concession and dining areas, and washing dishes and equipment. The team member also helps receive and move supplies, monitors food temperatures, and promptly alerts management to safety concerns or cash-drawer errors.

Requirements

  • Must be at least 16 years of age.
  • Must be able to work weekends, nights, and holidays.
  • Prior experience operating a cash register and balancing a cash drawer.
  • Ability to communicate positively and in a friendly manner with patrons.
  • Must be able to lift 40 pounds waist high.
  • Must be able to stand for extended periods.
  • Must be able to enter information on computers.
  • Must comply with safety and health code standards.
  • Good personal hygiene.
  • Must wear the proper uniform.

Nice To Haves

  • One year of customer service experience with the general public is preferred.
  • Current Food Handlers Card.
  • CPR/First Aid certification.
  • At least one year of experience in a food service environment.

Responsibilities

  • Assist customers and provide outstanding customer service.
  • Operate an electronic cash register and credit card machine.
  • Perform basic mathematical computations, balance the cash drawer, and manage daily income.
  • Communicate with the public in a tactful, polite, and friendly manner.
  • Clean concession areas and tables; assist with preparing and serving food; and refill condiment containers.
  • Pick up dishes, glasses, eating utensils, and trash in dining and concession areas.
  • Scrape and rinse dishes; load and operate the dishwasher; and wash dishes, carts, pots, pans, and equipment.
  • Take and record food temperatures to ensure proper temperature controls during food transportation.
  • Assist with unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas.
  • Immediately alert management about suspicious behavior, intoxicated individuals, children without adults, or similar incidents.
  • Immediately alert management about cash-drawer mistakes or adjustments.
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