Concessions Stand Worker

ASM Global•Fort Lauderdale, FL

3d•Onsite

About The Position

Provides excellent guest service by preparing and serving concession items, processing transactions accurately, and maintaining a clean and safe work environment. This role supports efficient stand operations during events and ensures positive guest experience.

Requirements

High School degree/GED or equivalent is required.
Strong customer service skills with the ability to interact professionally and courteously with guests.
Ability to operate a cash register or POS system and handle transactions accurately.
Basic math skills for cash handling and making change.
Ability to follow company policies, procedures, and safety standards.
Strong teamwork skills and ability to work collaboratively in a fast-paced environment.
Ability to follow directions and complete tasks efficiently with minimal supervision.
Ability to manage multiple tasks while maintaining speed and accuracy during high-volume service.
Strong communication skills and ability to understand instructions and guest requests in English.
Ability to adapt to changing priorities, schedules, and operational needs.
Ability to maintain cleanliness, organization, and sanitation standards.
Professional attitude, reliability, and strong work ethic.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

Nice To Haves

Previous customer service, retail, food service, or hospitality experience preferred.
Experience handling cash or operating a point-of-sale (POS) system preferred.
Experience in a high-volume or event-based environment is a plus.
Basic knowledge of food safety and sanitation practices preferred.
Responsible alcohol service certification required where applicable (or ability to obtain).

Responsibilities

Provide friendly, courteous, and efficient customer service to all guests.
Prepare and serve concession food and beverage items according to established procedures and portion standards.
Operate point-of-sale (POS) systems to process transactions accurately, including cash, credit, and other payment methods.
Collect payment and provide correct change to guests.
Accurately enter all sales into the register to ensure proper recording of transactions.
Verify identification for guests purchasing alcohol in accordance with company policy and regulations.
Suggestively sell and upsell items on the menu to enhance guest experience and increase sales.
Maintain proper food handling, sanitation, and safety standards at all times.
Stock and replenish food, beverages, and supplies during service.
Maintain a clean, organized, and safe work area, including counters, equipment, and service stations.
Perform opening and closing duties, including cleaning, storing products, and removing trash and recyclables.
Assist with stand setup and breakdown for events.
Work collaboratively with team members to ensure efficient service during high-volume events.
Follow company policies, procedures, and health and safety guidelines.
Other duties as assigned.