About The Position

The Concession Stand Manager is responsible for running the operation of the concession stands, including the cashiers and cooking and prep areas. The Concession Stand Manager oversees stands for cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employees must maintain excellent attendance and be available to work on an event-based schedule.

Requirements

  • High school diploma or GED.
  • Detail-oriented, able to multi-task and effectively prioritize in a fast-paced, changing environment.
  • Ability to be self-directed while working in a team-oriented environment.

Nice To Haves

  • 3-5+ years of experience with concession stand operations in an arena or stadium is preferred.
  • Previous experience in basic food handling, sanitation, and customer service is preferred.

Responsibilities

  • Assist Concession Supervisors in preparation for event needs.
  • Preforms opening and closing procedures for the event.
  • Ensure Concession team members are following proper policy and procedure in accordance with Oak View Group standards.
  • Verifies inventory prior to and after the event for accuracy.
  • Responsible for overseeing Concession Cashiers, Prep Cooks, and Cooks.
  • Responsible for communicating performance concerns according to company policy and practice to Concession Managers.
  • Willing to cover any open position to ensure the location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.
  • Oversee that cleanliness, product quality, customer service, food safety, and alcohol service are being met by Oak View Group company standards.
  • Assist in other areas in the Concession department as directed.
  • Other duties as assigned to support the Concession operation as directed by the Concessions Supervisor.

Benefits

  • 401(k) Savings Plan
  • 401(k) matching
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