Concessions Manager

Chula Vista Resort•Wisconsin Dells, WI

9d•Onsite

About The Position

The primary responsibilities and duties of this position consist of, but are not limited to, the following: Operational responsibility for all concessions outlets, both permanent and temporary, throughout the resort. Maintain strong inventory controls. Assist Food and Beverage Director with all product choices. Working with your direct report and peripheral departments to develop and coordinate the training, hiring, & operational strategies, for each area of your responsibility and to achieve each areas stated goals and objectives. Seek and develop new concepts, products, services and resources for each of the areas. Evaluate each employee based on their performance. Working through supervisors reporting to this position, maintain the operational effectiveness of the departmental operations, while delivering superior quality and service at all times. Set and ensure compliance with, standards of quality for all products and services offered by this department and all positions reporting to your position. All standards will be consistent with the goals and objectives already established by the resort as a whole. Develop the budgets and operational objectives consistent with the goals and objectives developed for each of your areas of responsibility.

Requirements

High School Diploma
2 years of Management Experience in Related Field
Knowledge of all facets of hotel including guest relations, as they apply to Chula Vista Resort.
Ability to work with other people effectively in a staff position.
Ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur.
Ability to clearly define objectives.
Knowledge of training methods and procedures and the ability to implement them.
Must be able to do routine arithmetic calculations necessary for pricing, margins and costs.
Ability to prepare budgets and interpret financial operating statements.
Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, company staff.

Nice To Haves

Bachelors Degree in Hospitality
5 years of Management Experience in Related Field

Responsibilities

Operational responsibility for all concessions outlets, both permanent and temporary, throughout the resort.
Maintain strong inventory controls.
Assist Food and Beverage Director with all product choices.
Develop and coordinate training, hiring, and operational strategies with direct reports and peripheral departments.
Seek and develop new concepts, products, services, and resources for concessions areas.
Evaluate employee performance.
Maintain operational effectiveness of departmental operations through supervisors.
Deliver superior quality and service at all times.
Set and ensure compliance with quality standards for all products and services.
Develop budgets and operational objectives consistent with area goals.