Concessions Manager | Ball Arena

Legends Global•Denver, CO

2d•Onsite

About The Position

Under the leadership of the Senior Concessions Manager, the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations. Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

Requirements

Degree with a minimum of 2-5 years' management experience in the high volume foodservice industry, preferably in concessions environment for a sports and entertainment venue
Union experience strongly preferred
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Demonstrate leadership and vision in managing staff groups and major projects or initiatives
Customer service oriented mindset with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner
Must be able to work in a team environment
Knowledge of accounting policy and procedures and POS Systems is preferred
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to obtain and maintain TEAM Coalition Alcohol Certification
Experience with ABI, Yellowdog, UKG/UltiPro preferred

Nice To Haves

Experience with Yellow Dog or other inventory management systems preferred
Union Experience preferred

Responsibilities

Provide efficient service and quality products by maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials
Monthly inventory for concession's operation, experience with Yellow Dog or other inventory management systems preferred
Oversee Scheduling Supervisor team members
Complete weekly department payroll & enter tips
Ensure unit compliance with federal, state, local, and legends regulations regarding sale of alcohol
Maintain management staff and ensure proper hiring promoting of associates per Legends standards
Work closely with multiple subcontractors to ensure all needs are met, and the terms of the contract are followed
Preserving existing programs and developing new concepts to ensure the highest possible quality of food and service
Responsible for operational budget, managing monthly P&L statements and ensuring that all financial reporting is accurate
Provide leadership, coaching and mentorship to a staff, responsible for executing the concessions team business plan
Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines
Performing other related duties, tasks and responsibilities are required