Concessions Line Cook

The Calgary ZooCalgary, AB
Onsite

About The Position

Take the next step in your culinary journey and help visitors create incredible shared memories through delicious food! The Wilder Institute/Calgary is seeking seasonal Concessions Line Cooks who will be responsible for preparing, cooking, and presenting food items within Zoo concession outlets while maintaining restaurant-level quality standards in a high-volume environment. In addition to culinary execution, this role provides on-shift guidance and support to kitchen team members to ensure consistent food quality, station organization, work flow efficiency, and adherence to food safety standards. Working as a hands-on lead within the kitchen, the Line Cook supports prep coordination, reinforces recipe standards, assists with task delegation during peak service, and helps maintain operational flow. This position combines traditional restaurant line cook responsibilities with concession-based speed and service demands.

Requirements

  • Minimum 1–2 years of experience in a commercial kitchen, restaurant, or high-volume concession environment.
  • Demonstrated experience working on a grill, fryer, or hot line station.
  • Experience in maintaining food quality and consistency during peak service periods.
  • Familiarity with standardized recipes and portion control
  • Experience working in a fast-paced, high-volume food service environment.
  • Ability to multitask and prioritize in a dynamic operational environment.
  • Demonstrated understanding of food safety and sanitation practices.
  • Applicants must be legally entitled to work in Canada.

Nice To Haves

  • Experience supporting or guiding other kitchen staff during service is preferred.

Responsibilities

  • Prepare and cook menu items according to standardized recipes, portion guidelines, and presentation standards.
  • Set up, stock, and maintain assigned cooking stations prior to and during service.
  • Ensure consistent food quality, taste, temperature, and presentation during high-volume service periods.
  • Provide shift-based direction to kitchen team members to maintain work flow efficiency and service speed.
  • Assist with station assignments and prep prioritization during peak and non-peak periods.
  • Reinforce adherence to food safety, sanitation, and storage standards in compliance with Alberta Health regulations.
  • Monitor product levels and communicate shortages or quality concerns promptly to leadership.
  • Support proper inventory rotation (FIFO), labeling, and storage procedures.
  • Maintain a clean, organized, and safe workstation at all times.
  • Operate kitchen equipment safely and efficiently (grills, fryers, ovens, prep equipment).
  • Provide real-time coaching to junior cooks and prep staff to ensure consistency and adherence to standards.
  • Assist in training new kitchen team members on recipes, equipment use, and operational procedures.
  • Communicate effectively with BOH & FOH team members to support smooth guest service flow.
  • Support waste-reduction and portion-control initiatives.
  • Adhere to Calgary Zoo operational standards, food safety protocols, and emergency procedures.
  • Perform additional duties as assigned to support overall Concessions operations

Benefits

  • Discounts on food, beverage, and merchandise
  • Participation in the Staff Pass Benefit plan
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