Concessions Cashier

Compass Group•Santa Clara, CA

11d•Onsite

About The Position

Concessions Cashier at Levi's Stadium. We are hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. Our mission is to consistently Win One Customer at a Time through teamwork and living “The Levy Difference.”

Requirements

Ability to multi-task while demonstrating strong customer service skills
Demonstrates a strong work ethic, integrity, and personal accountability
Self-starter, results-oriented, and able to work with a sense of urgency in a rapidly growing and changing environment
Lifts and transports up to 30 lbs.
Able to communicate effectively with managers, guests, and teammates by speaking and comprehending English
Walks and stands during the entire shift
Frequently reaches, lifts, stoops, bends, and cleans to maintain service area
English reading, writing, and math skills required
Possible job hazards include, but are not limited to, slips, trips, falls, burns, cuts, and strains
Must be at least 18 years of age or older
Must be able to work extended shifts of 10 hours or more as business dictates
Must be flexible with schedule and able to work different shifts, including weekends
Must be able to reach, lift, stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift

Responsibilities

Completes steps of service to ensure utmost guest satisfaction
Understands and can describe menu offerings, packaging/presentation, and pricing
Establishes rapport with guests/members
Always exceeds guest expectations
Acts with a sense of urgency and provides friendly, efficient service to teammates and guests
Effectively uses suggestive and upselling techniques
Responds to guest needs and requests
Maintains service areas
Employs good safety and sanitation practices
Follows company cash handling policies and procedures along with tip reporting guidelines
Adheres to Levy Restaurants Company guidelines as stated in the team member training manual and employee handbook
Accurately uses POS system
Thoroughly completes all station set-up and breakdown responsibilities
Communicates guest issues to management
Follows responsible alcohol service policies
Practices proper product control and handling of all inventory and equipment
Displays a positive attitude toward teammates and managers
Helps fellow team members whenever necessary
Always on time and ready to perform all required duties
Ability to help with clean-up after Levi’s Stadium events, concerts, NFL games, etc.