Concessions Bar Lead | Part-Time | Moody Center

Oak View Group•Austin, TX

4d•Onsite

About The Position

The Concessions Bar Lead is responsible for the service of all beverages, both alcoholic and non-alcoholic. Concession Bar Leads are responsible for overseeing bar procedures and ensuring all staff are following alcohol service protocols. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

Requirements

1-2+ years of experience bartending in a high-volume environment.
Ability to accurately handle register and revenue collections through POS system is required.
Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards.
Demonstrate knowledge of liquor laws.
Must have the ability to handle guest issues, deescalate them, and report to department supervisors and/or managers.
Ability to prioritize tasks in a fast-paced environment.
Must have knowledge or ability to learn about various beers, wines & spirits available.
Ability to be self-directed while working in a team-oriented environment.
Excellent interpersonal and communication skills.
Must possess or be willing to obtain a valid food handling certificate and TABC certificate prior to working at Moody Center.
Ability to work a flexible schedule, including nights, weekends, and long hours.

Nice To Haves

Bartending school preferred.

Responsibilities

Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Oversee all bar procedures during events to ensure proper service flow and professionalism.
Follow and enforce health code standards.
Reporting any incidents or issues to Bar Supervisors or Manager when they arise.
Coaching staff, when needed, on alcohol compliance, bar procedures, speed of service, and guest interactions.
Follow bar pre-shift notes and bar menus and provide service as described.
Takes and/or processes orders for drinks; mixes, garnishes, and presents drinks using standard ingredient recipes; and practices prudent portion control.
Set up assigned bars; requisitions and stocks all beer, wine, spirits, paper products, straws and stirrers, condiments, ice, and produce.
Maintain stock, prepares, and stores all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
Request additional product or restock as needed.
Greet guests in a courteous, friendly manner.
Detect and act upon guest inebriation as trained, escalating to management or security when needed.
Lock up and store all beverage products, food, and equipment items and perform all closing duties at the end of the shift.
Perform general cleaning tasks to adhere to health and safety standards; keep work area clean and organized.
Perform other duties as assigned.