Concessions Attendant

Churchill Downs Incorporated•Louisville, KY

13d•Onsite

About The Position

The Concession Attendant will ensure consistent quality products, responsible for the sale and delivery of all food items per menu standards, and overall excellent guest service.

Requirements

Knowledge of food outlet operations.
Excellent guest service skills; ability to adhere to Company’s Service Standards.
Able to interact with internal and external guests in a friendly/fast manner.
Ability to work in fast-paced environment.
Oral and written communication skills.
Willingness to work flexible hours and handle high pressure situations in an interruptive environment.
A high school diploma or GED equivalent.
Ability to obtain a valid Racing License.

Nice To Haves

One year of concession or office work experience is preferred.

Responsibilities

Provide excellent guest service to both internal and external guests
Greets guests approaching service area
Ensures consistent and convincing service according to the company standards.
Responsible for selling and delivering all food items on the menu and handling all transactions according to the cash handling policy.
Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
Must be able to operate all equipment.
Maintain current knowledge of daily menus and prices
Ensure proper stock of product and supplies needed for service
Ensure the safety and security of Team Members and guests.
Performs clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.