Concessions Attendant
About The Position
Responsible for opening and/or closing the Racing Snack Bar in accordance with operating procedures, safety and sanitation regulations and cash control policies and procedures. Prepares dishes up and serves food and beverage menu items offered at the snack bar according to established recipes and procedures. Requires knowledge, skills, and experience in accurately handling various forms of cash transactions, decision-making, problem solving, complaint resolution, and customer service. Follows all operating procedures, safety and sanitation regulations and departmental policies and procedures. Ensures appearance of Snack Bar and work areas are maintained in a clean and functional manner. Notifies appropriate staff members when assistance is needed. Demonstrates an upbeat and outgoing demeanor while on duty. Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols. Promotes outstanding customer relations. Performs other related duties as may be assigned by reporting senior.
Requirements
- Knowledge and skills needed to safely prepare and serve food items in accordance with internal policies and external regulations and/or laws.
- Knowledge and skills needed to safely prepare and serve alcoholic beverages in accordance with internal policies and external regulations and/or laws.
- Knowledge, skills, and abilities to work with personal computers, inventory control systems, food production/storage systems, sanitation systems, etc.
- Ability to work effectively with peers, staff members, and regulatory agency personnel.
- Strong written and oral communication skills.
- Ability to solve problems and deal with a variety of situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must be able to pass a background check.
- Must be able to obtain a license or permit from any Regulatory Agency if applicable to perform the essential job functions.
- Must be able to obtain an Oklahoma Gaming License.
- Must be able to obtain an Oklahoma Horse Racing License.
- Must be able to obtain an ABLE Commission and ServSafe Licenses.
Nice To Haves
- High school diploma or GED preferred.
- Technical school or formal apprenticeship may be required.
Responsibilities
- Opening and/or closing the Racing Snack Bar in accordance with operating procedures, safety and sanitation regulations and cash control policies and procedures.
- Preparing and serving food and beverage menu items offered at the snack bar according to established recipes and procedures.
- Accurately handling various forms of cash transactions.
- Decision-making, problem solving, complaint resolution, and customer service.
- Following all operating procedures, safety and sanitation regulations and departmental policies and procedures.
- Maintaining a clean and functional appearance of the Snack Bar and work areas.
- Notifying appropriate staff members when assistance is needed.
- Demonstrating an upbeat and outgoing demeanor while on duty.
- Ensuring compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
- Promoting outstanding customer relations.
- Performing other related duties as may be assigned by reporting senior.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
