Concession Worker

Salt River Pima-Maricopa Indian Community•Scottsdale, AZ

1d•Onsite

About The Position

Under general supervision of the Concession Manager, the Concession Worker is responsible for the operation, cleanliness, organization, and sale of food and beverages at the various SRPMIC recreation facilities. Greets and provides excellent customer service to customers in filling food orders during regular hours of operation or for games and special events. This job class is treated as FLSA Non-Exempt.

Requirements

Must be a minimum of 18 years of age at time of hire.
Food Handler’s card required.
Ability to maintain safe working conditions and sanitary work areas.
Ability to maintain accurate cash handling procedures at all times.
Ability to read, understand and follow rules and regulations related to handling and selling food and beverage.
Ability to interact with customers and clients in a pleasant and professional manner.
Ability to stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl frequently.
Ability lift and/or move up to 25 pounds occasionally.
Ability to lift and/or move 5-10 pounds frequently.
Will be required to pass a pre-employment background/fingerprint check.

Nice To Haves

High school or GED equivalent, preferred.
Prior concession experience preferred.
Knowledge of History, culture, laws, customs and traditions of the Salt River Pima-Maricopa Indian Community.
Knowledge of basic concession operation procedures.
Knowledge of basic food preparation.
Knowledge of basic math.

Responsibilities

Greets customers and takes orders for food and beverages.
Prepares food items such as sandwiches and hotdogs using appropriate quantities of ingredients.
Follows proper sanitation guidelines during food preparation and packing purchased items.
Informs customers of prices and packing options, and follows instructions regarding portion size and packing.
Provides prompt and timely customer service.
Helps to resolve customer complaints and elevates to supervisor for resolution when appropriate.
Assists with the set-up, supply and resupply of concession items, and breakdown of concession stands.
Arranges inventory of supplies and ensures supervisor is informed of shortages.
Cooks and prepares food items for sale and replenishes items as needed.
Performs clean-up duties during and after each shift to ensure the concession area is kept sanitized and clean.
Reports safety incidents and accidents to supervisor.
Processes cash payments for food and beverage orders.
Counts and dispenses correct change for all orders.
Verifies cash register drawer and receipts prior to starting and ending shift for shift changeover.
Accounts for all cash received during each shift and ensures cash is stored in a safe place at the end of the shift.
Attends and aids in activities and events coordinated by the Recreation Department requiring concession services.
Performs other job-related duties as assigned by management.