Concession Supervisor - Saint Larent, South Coast Plaza, Full Time
About The Position
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Luxury Concession Shop Managers are on the forefront of both the colleague and customer experience. Through an inspirational leadership style, strong interpersonal skills and solid business acumen, the Concession Shop Manager guides the selling journey and inspires their team to bring the Bloomingdale’s mission to life. A successful Bloomingdale’s Concession Shop Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing you’re your team or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Luxury Concession Shop Manager oversees a multi-million-dollar single vendor component of the overall store business. In today’s retail environment, our leaders are flexible and agile supporting sales results, merchandising and visual standards and ensuring shop’s operational functions are completed efficiently.
Requirements
- Associate's Degree and 3-5 years direct experience required
- 3-5 years related experience
- Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
- Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
- Ability to think creatively, strategically and technically
- Ability to work a flexible schedule based on the Concession Shop and Company needs
Responsibilities
- Observe, coach and role model customer-centric selling behaviors at all times
- Require and champion use of selling technology to support a seamless customer experience
- Lead and educate the team on relationship selling, building a client book and driving outreach to maximize business
- Actively support total concession shop and store priorities and establish self as an available and engaged leader
- Develop collaborative business partnerships with Concession Vendor Partners
- Lead team on the operational functions of the concession shop including merchandising, floor plans, logistics, visual directives, shipments, transfers, inventory accuracy and stockroom maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
