Concession Stand Lead | Part-Time | PPL Center
About The Position
The Concession Stand Lead oversees the operation of the stand location and is responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in setup and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. The Concession Stand Lead is responsible for supervising cashiers, bartenders, and prep cooks; operating the Point of Sale system/cash register; and ensuring all proper cash handling procedures are being followed. The Concession Stand Lead will be responsible for all inventory in the stand/portable and maintain accurate paperwork as required. The Concession Stand Lead must maintain excellent attendance and be available to work events as scheduled per business need.
Requirements
- High school diploma or equivalent preferred.
- 1-2 years’ experience working in a lead capacity in a fast-paced restaurant or catering environment or applicable education.
- Ability to lead the work of others.
- Previous cash handling experience is preferred.
- Ability to handle cash and operate a cash register and corresponding systems.
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers, and guests, with a focus on generating a positive, enthusiastic, and cooperative work environment.
- Possess a valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from date of hire).
- Ability to work a flexible schedule, including nights, weekends, some holidays, and long hours.
- Ability to prioritize tasks in a fast-paced environment.
- Previous experience in a fast-paced food service position is preferred.
- Must be able to stand for extended periods of time with frequent bending, stretching, and reaching and lifting heavy objects.
Responsibilities
- Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
- Responsible for greeting guests in a respectful and friendly manner that enhances the customers' experience in our facility.
- Maintain stand sheets, transfers, and spoilage and take beginning and ending inventory of all products in the stand.
- Lead production of product to ensure the highest quality of food being served and to avoid excess or food loss
- Responsible for leading the service of food and beverages to guests, including alcoholic beverages.
- Check ID to verify the minimum age requirement for the purchase of alcoholic beverages, and ensure that all cashiers and bartenders are following ID verification standards.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol service to such individuals.
- Lead stand workers (cashiers, workers, prep cooks, and cooks) with the guidance of supervisors and management to ensure proper operations of the location.
- Report disciplinary issues, accidents, incidents, illnesses, or serious performance issues to the Concession Manager, HR, or the General Manager immediately.
- Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards.
- Maintain the highest quality standards and portion consistency.
- Responsible for accepting payment from guests and making change as necessary and ensuring that all cashiers/bartenders are following proper cash-handling procedures and Point-of-Sale (POS) operation.
- Maintain a clean and sanitary stand at all times, following all health code regulations, and ensure that the stand equipment is clean and well maintained.
- Responsible for memorizing the product menu available at each concession location.
- Request additional product or restock product as required in a timely manner prior to running out.
- Lead the setup and breakdown of the stand location for events.
- Assure that the location's equipment is operable and clean prior to the start of an event
- Show demonstrated ability to meet the company standard for excellent attendance.
- Additional duties as assigned by your immediate supervisor and/or management staff for the successful outcome of an event.
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
