Toledo Complex Food & Beverage - Concession Stand Lead

ASM Global•Toledo, OH

1d•Onsite

About The Position

The Toledo Complex includes the Huntington Center and the Glass City Center, and this role provides support across both locations. Under the direction of the Concessions Manager and/or the Concessions Supervisor the Stand Lead is responsible for the complete operation of assigned concession stand. Trains personnel, supervises, and directs the work activities of others.

Requirements

Prior experience as a stand attendant or other food service worker is necessary; training is provided.
Must be at least 18 years old
Must be willing to work hours that vary, according to the event schedule
Must be able to work in a fast-paced environment
Must have basic computer skills

Nice To Haves

Prior supervisory experience is helpful.
Must be pleasant, courteous and enjoy working with people.
Must be able to handle inventory efficiently.
Must be able to work long periods.
Must be able to remain calm in stressful situations.
Must be able to smile, maintain positive body language, and consistently provide positive guest service.
Must be able to make generalizations, evaluations, and decisions without immediate supervision.

Responsibilities

Reports for scheduled work in a timely manner and is in complete uniform, with a neat and clean personal appearance.
Must always maintain a friendly, positive attitude and a professional demeanor.
Supervises and coordinates activities of vendors.
Assigns duties within the stand.
Analyzes and resolves all problems with the assistance of Concessions Supervisor and/or other management.
Oversees and/or participates in stand set-up and closing procedures.
Ensures that all workstations and the back of stand and storerooms remain clean and sufficiently stocked. Orders replacement stock as necessary.
Efficiently and accurately completes required paperwork.
On an event basis, ensures accuracy of opening and closing inventory, product transfers, and spoilage.
Ensures accurate transaction totals during load purchases.
Always keeps a quality appearance of the concession location.
Must be knowledgeable of all positions and able and willing to fill any position in the location if needed.
Manages staff to ensure food preparation meets guidelines set by Legends and the Board of Health.
At closing, works with other stand personnel to properly clean equipment and organize stock for next event.
Performs and completes other duties as assigned by management.