Concession Attendant

Westerner Park • Red Deer, AB

4d • Onsite

About The Position

Westerner Park is seeking service-oriented and reliable Concession Attendants to join our Food & Beverage Services team. These casual positions play an important role in supporting the successful delivery of events by providing friendly customer service, preparing and serving food and beverages, processing transactions, and maintaining clean and welcoming concession areas for our guests. Under the direction of the Assistant Manager, Food & Beverage Operations, Concession Attendants are responsible for supporting concession operations, maintaining high service standards, and creating positive guest experiences in a fast-paced, event-driven environment. These positions are scheduled on an as-needed basis based on event requirements and operational needs. Hours are not guaranteed and will vary depending on event schedules and business requirements.

Requirements

• Previous cashier, concession, food service, or customer service experience is considered an asset.
• Experience processing customer orders and handling cash transactions.
• Strong interpersonal and communication skills with the ability to provide friendly and professional guest service.
• Ability to work independently while contributing effectively as part of a team.
• Ability to follow direction, prioritize tasks, and work well under pressure in a fast-paced environment.
• Strong attention to detail and commitment to maintaining cleanliness and service standards.
• Ability to adapt to changing priorities and event requirements.
• Ability to work flexible hours, including early mornings, evenings, weekends, holidays, and variable shifts based on event schedules and operational needs.
• Reliable and punctual with a strong commitment to providing excellent guest experiences.

Responsibilities

• Provide exceptional customer service by greeting guests, responding to requests, and creating a positive experience for all customers.
• Prepare concession stands for opening by setting up food items, beverage stations, displays, and service areas.
• Prepare and serve food items such as hot dogs, popcorn, and other concession products according to established standards.
• Set up and maintain non-food service items, including cups, napkins, utensils, condiments, and other supplies.
• Ensure equipment, counters, and workstations are cleaned, sanitized, and ready for use before, during, and after service.
• Process customer orders accurately, operate point-of-sale systems, receive payments, and provide correct change.
• Follow established cash handling procedures and maintain accuracy when processing transactions.
• Maintain product levels by monitoring inventory and restocking items such as beverages, condiments, and concession supplies as required.
• Maintain basic knowledge of concession products and menu offerings to effectively assist guests.
• Maintain cleanliness and organization of concession areas throughout each shift.
• Follow Westerner Park policies, procedures, and food safety standards.
• Maintain a professional appearance by following uniform requirements and personal hygiene standards.
• Support team members and adapt to changing event requirements by completing other related duties as assigned.

Benefits

• Competitive hourly compensation.
• Flexible scheduling opportunities based on event requirements and your availability.
• The opportunity to contribute to a non-profit agricultural society and exposition association that plays an important role in the community.
• A fun, fast-paced work environment where no two days are the same and you can experience the excitement of Westerner Park events firsthand.
• The opportunity to build new skills, gain valuable hospitality and event experience, and work alongside a supportive team.
• Access to employee perks, including staff discounts and participation in the Perkopolis Discount Program.
• A welcoming and inclusive workplace where teamwork, collaboration, and creating memorable experiences are at the heart of what we do.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed