Events

City Winery Atlanta•Atlanta, GA

2d•Onsite

About The Position

The Concert Coordinator is responsible for artist hospitality and interactions between the venue and it's artists the day of a show on all needs and serves as a City Winery brand ambassador throughout artist experience. Work with operational and artist management day of show to meet all artist needs prior to their arrival; monitor all needs once on site.

Requirements

Minimum 1 year in the entertainment industry, hospitality background preferred
Excellent organizational, communication, interpersonal and planning skills
Quick problem-solving capabilities in fast-paced settings
Ability to manage multiple projects and deadlines simultaneously
Must be self-reliant and able to meet tight deadlines
Experience with event logistics and management
Proficiency with Microsoft Word and Excel
Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs. Able to work rapidly, especially during peak periods, to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
Ability to work a flexible schedule including days, nights, weekends, and holidays

Responsibilities

Create a hospitable, welcoming environment for all artists
Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival
Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality. Ensure that all details are accurate and follow through on payment night of show
Coordinate artist merchandise set up and settlement
Assist with management of meet and greets and/or VIP programs night of show
Handle hospitality needs and artist relationships prior to and during an artist’s stay; arrange any special requests in a timely manner before the artist’s arrival
Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs
Maintain a positive artist experience and exceed artist expectations
Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment
Other duties, tasks, projects as per business need