About The Position

AT&T Global Public Sector is seeking a COMSEC Responsible Officer (CRO)/ Tier II Network Technician to support the Intelligence Sector. This is a dual-hatted role requiring both COMSEC Responsible Officer (CRO) duties and Tier II Network Technician responsibilities. The role involves managing COMSEC material, ensuring compliance with policies, and performing network installation and maintenance for client LAN/WAN devices.

Requirements

  • 10 years of experience that can be a combination of work history and education (Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years).
  • Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2; level 3 certifications are acceptable.
  • Valid driver’s license and an acceptable driving record and be eligible to drive an AT&T company vehicle.
  • Ability to work independently and in a collaborative environment.
  • Soft skills (experience with customer briefings), highly organized, problem solving, and self-motivated.
  • Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
  • Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs).
  • Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE).
  • Experience with Visio.
  • Familiar with ServiceNow and Confluence.
  • TS/SCI with polygraph clearance.

Nice To Haves

  • Knowledge of CISCO/Juniper RMA process.

Responsibilities

  • Responsible and accountable for all COMSEC material issued to their subaccount and ensure they, their alternates, and users fully comply with all applicable provisions identified in provided guidance & policies.
  • Coordinates/routes all requests for the transfer/disposition of COMSEC material through the program leads.
  • Creates & maintains a COMSEC file plan IAW specified retention instructions and an unclassified material delivery point.
  • Ensures cryptographic equipment is keyed in accordance with the supporting key’s effective date, either loading new key upon supersession of the old key or upon inadvertent equipment zeroization.
  • Ensures Top Secret keys are received, handled, controlled, stored, & destroyed utilizing Two-Person-Integrity procedures.
  • Ensures two COMSEC-briefed individuals destroy COMSEC material as required.
  • Establishes a comprehensive, reoccurring training program for their COMSEC users.
  • Prepares a written emergency plan and ensures all COMSEC briefed personnel are trained on their duties & responsibilities within the plan.
  • Processes all transfer, destruction, & semiannual or change of CRO inventory paperwork in a timely manner; returns paperwork to the program office.
  • Publishes a list of people authorized access to the subaccount’s COMSEC material.
  • Reports known or suspected COMSEC incidents, including deviations from COMSEC constraints document to the program office immediately; & ensures COMSEC briefed personnel are aware of proper COMSEC incident reporting procedures.
  • Requests additional COMSEC material, or relocation of existing material, from the program office.
  • Returns excess material and all ancillary material (i.e., racks, cables, power supplies, etc.) to the COR within 15 business days after removal from operations or after identification of item as excess.
  • Supports detachment operations and maintenance personnel as necessary on new installs, circuit outages, and troubleshooting.
  • Validates, in the form of a requirements letter, the continuing need for all COMSEC material held locally, & requests disposition instructions for any material not required to fulfill ongoing operational needs.
  • Support the installation and maintenance of the client LAN/WAN devices.
  • Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
  • Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
  • Draft and implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
  • Coordinate network operations, maintenance, repairs, or upgrades.
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
  • Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
  • Perform Cisco and Juniper hardware upgrades, installations, de-installations, IOS upgrades, and network configurations.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
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