Computer Works Technician
Goodwill Industries of Central Texas•Austin, TX
•Onsite
About The Position
The Computer Works Technician tests and refurbishes donated computers for resale or recycling. The position prices computers and electronics according to department standards.
Requirements
- High school diploma or equivalent
- 2-3 years’ experience working in the technology industry
- Proficient computer knowledge of software and hardware components.
- Ability to effectively communicate in English, verbally and in writing.
- Excellent interpersonal and customer service skills.
Nice To Haves
- Prior experience with pallet jacks, dock operations and warehousing a plus.
Responsibilities
- Assesses the value of donated computers and parts determines next step.
- Tests, builds and images donated computers.
- Tests internal components.
- Tests and wipes hard drives to Reconnect standards.
- Obtains technical and component information.
- Packages, prices and stocks components and systems for purchase.
- Answers technical questions and provides customer support, service and upgrades.
- Minimizes returns and exchanges of parts and systems through accuracy and attention to detail.
- Maintains clean and safe work environment.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
