Computer Technician

Thyssen MiningRegina, SK
Onsite

About The Position

Thyssen Mining is seeking an energetic and detail-oriented Computer Technician to join their IT team in Regina, SK. This role involves providing timely resolutions for issues related to IT operations, mobile devices, networks, and other IT systems. The ideal candidate will have a strong technical background, be adaptable, and capable of learning quickly to support a mix of on-prem and cloud technologies including Microsoft Windows, Active Directory, Office 365, and Virtualization. The position offers an opportunity to contribute to the advancement of the IT department in a fast-paced industry.

Requirements

  • A Technical Support background that comprises of both education and job experience of 3+ years
  • Strong customer service skills
  • English communication – both verbal and written
  • The ability to manage multiple priorities
  • IT Certifications or a technical diploma through a recognized institution
  • Experience with Microsoft Office including O365 Administration
  • Experience with Servers, Networking, Cloud Computing, Hardware Repair, Software Installations, Laptops, PCs, Mobile Devices
  • Ability to travel periodically and work at remote minesites and offices throughout Canada and the US
  • Must be able to comply with international travel regulations and restrictions

Responsibilities

  • Being the first point of contact for issues involving IT Operations, Cloud Computing, Networking, Mobile phones, Cabling, Hardware or Software
  • Liaising and coordinating with site personnel
  • Ability to work without immediate supervision
  • Monitoring and maintaining computer systems and networks
  • Testing, installation, configuration, and deployment of hardware & software
  • Troubleshooting & diagnosing system issues
  • Assisting staff with setting up systems or resolving issues
  • Documenting processes and procedures
  • Identifying new and efficient ways of performing tasks

Benefits

  • competitive compensation package
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