Computer Technician

Thyssen Mining•Regina, SK

4h•Onsite

About The Position

Thyssen Mining is seeking an energetic and detail-oriented Computer Technician to join their IT team in Regina, SK. This role involves providing timely resolutions for issues related to IT operations, mobile devices, networks, and other IT systems. The ideal candidate will have a strong technical background, be adaptable, and capable of learning quickly to support a mix of on-prem and cloud technologies including Microsoft Windows, Active Directory, Office 365, and Virtualization. The position offers an opportunity to contribute to the advancement of the IT department in a fast-paced industry.

Requirements

A Technical Support background that comprises of both education and job experience of 3+ years
Strong customer service skills
English communication – both verbal and written
The ability to manage multiple priorities
IT Certifications or a technical diploma through a recognized institution
Experience with Microsoft Office including O365 Administration
Experience with Servers, Networking, Cloud Computing, Hardware Repair, Software Installations, Laptops, PCs, Mobile Devices
Ability to travel periodically and work at remote minesites and offices throughout Canada and the US
Must be able to comply with international travel regulations and restrictions

Responsibilities

Being the first point of contact for issues involving IT Operations, Cloud Computing, Networking, Mobile phones, Cabling, Hardware or Software
Liaising and coordinating with site personnel
Ability to work without immediate supervision
Monitoring and maintaining computer systems and networks
Testing, installation, configuration, and deployment of hardware & software
Troubleshooting & diagnosing system issues
Assisting staff with setting up systems or resolving issues
Documenting processes and procedures
Identifying new and efficient ways of performing tasks