Computer Technician (Grade 10)

Yuma County•Yuma, AZ

10d•Onsite

About The Position

This position is advertised at the minimum hourly rate. Salary will be determined based on education and experience at the time of offer. Applications are sought on behalf of the Superior Court in Yuma County. Yuma County Human Resources does not review any applications submitted for this position. All applications are forwarded to Superior Court Human Resources in Yuma County. Under general supervision, performs a variety of increasingly responsible tasks and services in support of court system automation and technology operations, including installing, configuring, troubleshooting, testing, and monitoring computer and communication systems, audio-video systems, and peripheral devices.

Requirements

High school diploma or GED
Two years of computer support experience
Applicant must pass criminal background checks
A valid Arizona State Driver's License may be required
Arizona Committee on Judicial Education and Training (COJET) yearly accreditation is required
Knowledge of applicable State of Arizona statutes, rules, administrative orders, policies and procedures, applicable federal rules and requirements
Knowledge of Yuma County and Superior Court policies and procedures
Knowledge of Superior Court in Yuma County- Rules of the Judicial Merit System and the Code of Conduct for Judicial Employees
Knowledge of basic principles and practices of file management, record keeping, accounting and bookkeeping
Knowledge of legal terminology and court processes and procedures
Knowledge of computer hardware and software systems planning and technical support/training functions
Skills in interacting with people of different social, economic, and ethnic backgrounds
Skills in working under pressure in a dynamic work environment with changing demands and priorities
Skills in reviewing documents for completeness and compliance with requirements
Skills in evaluating hardware and software system errors and technical support needs
Skills in operating a computer utilizing a variety of software applications in a networked environment
Skills in managing and performing multiple priorities under stressful situations
Ability to establish and maintain effective working relationships with judges, elected officials, staff, other agencies, and the general public
Ability to follow written and oral instructions
Ability to communicate effectively both orally and in writing

Responsibilities

Performs installation, modification, maintains, troubleshoots and repairs functions for standard technology and communication equipment.
Assists users with procedures, configuration, and use of desktop and laptop computers, printers, audio-video equipment, telephones, and related peripheral devices.
Administers security protocols.
Assists users with specialized Administrative Office of the Courts (AOC) software applications and other software.
May travel to different court departments to train employees and/or offer technical assistance.
Compiles and sorts data for statistical reports.
Monitors systems to assure optimum use and performance.
Sets up and tests computer configurations, operating systems, and system software upgrades.
Modifies system configurations based on user requirements and provides training as needed.
Notifies users of system problems, initiates corrective action, and performs follow-up to ensure proper resolution.
Analyzes and resolves performance problems involving the operating system and associated hardware.
Performs related duties as required or assigned.