Computer Tec Sup Spec-Intern
About The Position
At Universal Avionics, we develop advanced avionics, enhanced vision systems, and intelligent cockpit technologies that improve aviation safety and situational awareness worldwide. For more than 40 years, Universal Avionics has been a trusted innovator in aerospace technology, supporting commercial airlines, business aviation, cargo operations, and special mission aircraft around the globe. As part of Elbit Systems, we combine the agility of a collaborative engineering organization with the strength and global reach of a leading aerospace and defense company. Our Duluth, Georgia site is home to engineering, IT, and cross-functional teams developing and supporting the next generation of connected avionics technologies. It offers a collaborative environment where interns work alongside experienced professionals, gain meaningful hands-on experience, and contribute to projects that have real business impact. As a Computer Technical Support Intern, you'll support the technology that keeps our teams productive from resolving hardware and software issues to assisting with system deployments, user support, and enterprise IT operations. This internship is designed to provide practical experience while helping you build a strong foundation for a career in Information Technology.
Requirements
- Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field
- Passion for technology and a desire to build real-world IT experience
- Strong troubleshooting and analytical thinking skills
- Excellent customer service and communication abilities
- Ability to learn new technologies quickly and adapt to changing priorities
- Comfortable working independently while collaborating with a supportive team
- Familiarity with Microsoft Windows, Microsoft Office, and computer hardware is a plus
- Positive attitude, curiosity, and a willingness to take initiative
Responsibilities
- Provide first-line technical support for employees across a variety of hardware, software, and business applications
- Troubleshoot desktop, laptop, printer, mobile device, and connectivity issues while delivering excellent customer service
- Assist with new computer deployments, software installations, system configurations, and user setup
- Help maintain accurate documentation, service tickets, and IT asset information
- Support troubleshooting efforts by diagnosing technical issues and identifying practical solutions
- Collaborate with experienced IT professionals on more complex technical challenges
- Assist with server administration, user account management, and remote access support
- Participate in software testing, upgrades, and technology improvement initiatives
- Learn enterprise IT best practices while supporting a growing aerospace organization
Benefits
- Paid internship with meaningful, hands-on experience
- Opportunity to work alongside experienced IT professionals and mentors
- Exposure to enterprise technologies and real-world business systems
- Collaborative and supportive work environment
- 9/80 work schedule with every other Friday off
- Networking and professional development opportunities
- Potential pathway to future career opportunities at Universal Avionics
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
