Computer Systems Engineer

TEKsystems•Cleveland, MO

3d•$45 - $56•Remote

About The Position

We are seeking a Senior Computer Systems Engineer/Architect to serve as the Senior Imaging Engineer/Architect to manage the end-to-end imaging and deployment lifecycle utilizing Microsoft Endpoint Configuration Manager (MECM), Intune, and AutoPilot for the Health and Human Services Office of the Inspector General (HHS-OIG) environment. The Senior Engineer/Architect will also lead a successful migration of existing MECM image deployment processes to AutoPilot image deployment without disruption to ongoing operations and continue managing and supporting the Imaging process in an enterprise-level environment, supporting the Information Technology Service Desk and Engineering Support program for a Contract at U. S. Department of Health and Human Services. This engineer/architect will serve as a key member of the Tier 3 team while also leading the processes that ensure efficient management of a standardized image deployment workflow to provision new devices with consistent configurations, settings, and applications. The position will require thought leadership, hands-on support, and direction of other Engineering staff in the day-to-day management and administration of the HHS-OIG Imaging process with a goal of continuous process improvement to streamline the deployment process to improve the end user experience, among other duties.

Requirements

10 years experience without Bachelor's degree
Expertise with Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM); Configuring and managing MECM/SCCM as related to imaging.
Strong knowledge and hands-on experience with Microsoft Autopilot for deploying and provisioning Windows devices, including configuring Autopilot profiles, enrollment processes, and deployment automation. (Including both hybrid and Microsoft Entra joined scenarios)
Administering and supporting a “co- management” environment that allows use of both Configuration Manager and Intune.
Intune admin experience related to policy management, device enrollment, application management, and profile configuration.
In-depth understanding of Windows operating systems including Windows 10 and Windows 11, and experience with deployment methods, customization options, and compatibility considerations.
Proficiency in scripting languages such as PowerShell to support deployments or application tasks where greater customization or automation is needed.
Experience in creating, customizing, and maintaining Windows images for deployment using MECM/SCCM, including driver injection, software integration and imaging optimization.
Ability to troubleshoot and resolve issues related to the imaging and deployment process, ensuring that all devices and systems are configured and function properly.
Excellent problem-solving capabilities.
Can thrive in a fast-paced work environment.
Strong communication skills.
Willingness to collaborate with cross-functional departments and teams.

Responsibilities

Manage the end-to-end imaging and deployment lifecycle utilizing Microsoft Endpoint Configuration Manager (MECM), Intune, and AutoPilot.
Lead a successful migration of existing MECM image deployment processes to AutoPilot image deployment without disruption to ongoing operations.
Manage and support the Imaging process in an enterprise-level environment.
Serve as a key member of the Tier 3 team.
Lead processes that ensure efficient management of a standardized image deployment workflow to provision new devices with consistent configurations, settings, and applications.
Provide thought leadership, hands-on support, and direction of other Engineering staff in the day-to-day management and administration of the HHS-OIG Imaging process.
Continuously improve processes to streamline the deployment process and enhance the end-user experience.
Design, develop, implement, and manage the end-to-end imaging and deployment lifecycle using: Auto Pilot/Intune, MECM, Imaging, MS Entra/AD, Co-Management, Intune admin Policy Management/ Application management, device enrollment, and PowerShell scripting.