Computer Systems Analyst

Axle•Rockville, MD

19h•Onsite

About The Position

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the NCATS in Rockville, MD.

Requirements

Bachelor's degree in Information Technology, Computer Science or a related discipline
Minimum ten (10) years of specialized experience

Responsibilities

Work with internal stakeholders across research laboratories; determine needs and provide IT support for computerized systems supporting laboratory activities.
Install and configure scientific enterprise-level applications on end-user machines.
Work to provide continual operability of chemistry related software applications performing daily troubleshooting and maintenance.
Provide support to end-users, including troubleshooting and assistance.
Act as primary contact with software vendors to verify all licenses, upgrades, and patches are up to date and confirm compatibility with other software packages.
Involvement with ASPIRE program regarding the extraction, curation, and management of electronic notebook data.
System administrator for PerkinElmer Electronic Lab Notebook (ELN), ChemBioOffice Enterprise (CBOE), CambridgeSoft ChemDraw, Mestrelab Mnova Suite.
Work with subject matter experts on the selection, implementation and support of software systems used by researchers.
Work with internal stakeholders and external vendors to improve laboratory operations and instrument data analysis.
Coordinate with IT support team, Informatics, and software vendors to ensure proper maintenance of applications and database servers, including patch installation, database migration, and system upgrades.
Coordinate with IT support to resolve hardware and software issues pertaining to the functions of scientific applications.
Coordinate and provide support and maintenance for front-end and back-end servers.
Deploy security measures to maintain integrity of systems and data.