Computer Systems Analyst

Securitas Security Services•San Jose, CA

1d•Hybrid

About The Position

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets. At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities. Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Requirements

Strong experience with relational databases and writing complex SQL queries.
Proficient in at least one programming/scripting language (Python, Java, C#, HTML).
Experience analyzing, integrating, and supporting enterprise applications and systems.
Solid understanding of security systems architecture: access control, CCTV, sensors, and system hardware.
Proficient with Microsoft Excel, Word, PowerPoint, and reporting tools.
Strong analytical and problem-solving skills; attention to detail and process orientation.
Experience creating and managing technical documentation, business process maps, and user guides.
Excellent interpersonal, verbal, and written communication skills.

Nice To Haves

Experience with CCURE 9000, Milestone VMS, and other enterprise security systems.
Familiarity with AutoCAD or equivalent for interpreting floor plans and schematics.
Security or IT-related certifications (e.g., CompTIA, CISSP, PMP).
Background in project management or systems implementation.
Ability to travel occasionally; must be able to lift up to 30 lbs.

Responsibilities

Analyze user requirements and business workflows to develop functional specifications for physical security systems.
Evaluate and enhance system integrations between platforms such as Workday, ServiceNow, SAP, and LDAP.
Collaborate with stakeholders and vendors to ensure alignment between technical implementation and business needs.
Configure and maintain video surveillance (VMS) and access control systems (CCURE 9000, Milestone).
Create and maintain documentation, reports, dashboards, and workflows using SQL and reporting tools.
Identify and resolve application-level and integration issues to ensure data integrity and operational efficiency.
Develop training materials, support product rollouts, and lead enhancement projects.
Provide advanced support for security systems including access control, visitor management, and incident tracking.
Participate in cross-functional project planning and provide analytical insights to improve security infrastructure.
Collaborate with IT, physical security teams, and external vendors to deliver scalable, integrated solutions.