Computer Systems Analyst - Windows
About The Position
Northrop Grumman’s CIDO Classified Solutions team is seeking a Computer Systems Analyst (Windows) to support information system lifecycle activities for classified government contracts. This position is on-site and full-time at the company’s Elkridge, Maryland location and requires an active U.S. Government Secret clearance. The analyst supports multiple networks and works with customers and network, software, and system engineering and desktop support teams to troubleshoot systems, maintain secure operations, and carry out configuration management activities. The role may require travel up to 10% and work after hours or weekends as needed. The position requires adherence to strict information systems security policies and procedures, including maintaining security audit and logging information and preparing documentation for Cybersecurity. The employee will also assist with system administration, installation and patching, backups and recovery, Windows accounts and permissions, product testing, and vendor troubleshooting. The role includes lifting and moving equipment weighing up to 50 pounds.
Requirements
- One of the following education and experience combinations: a master's degree and 0 years of experience; a bachelor's degree and 2 years of experience; an associate's degree and 4 years of experience; or a high school diploma or equivalent and 6 years of experience, which may be considered in lieu of a completed degree.
- Active U.S. Government Secret clearance at a minimum, with a closed investigation completed within the last 6 years, or enrollment in the U.S. Government Continuous Evaluation Program; the clearance must be maintained as a condition of continued employment.
- Knowledge of Windows Server operating systems and workstation support.
- Meet U.S. Government 8140 requirements for a Computer Systems Analyst – Security+ and maintain the required certification as a condition of continued employment.
Nice To Haves
- Windows Server administration experience, including Active Directory and Group Policy.
- Knowledge of NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
- Understanding of basic networking.
- Experience creating and deploying system images in a LAN up to an enterprise environment.
- Awareness of virtualization technologies.
- Knowledge of environmental monitoring tools such as HBSS, Solar Winds, or Splunk, and limited scripting experience.
- Cross-platform operating system awareness of two or more of Windows, Linux, Solaris, OSX, or UNIX.
- Experience with Assessment & Authorization processes.
Responsibilities
- Perform as a Computer Systems Analyst (Windows) in support of classified government contracts.
- Communicate effectively with customers, maintain customer satisfaction, and follow defined objectives and policies.
- Report task status for recurring and non-recurring efforts in written and verbal formats.
- Work across disciplines to isolate issues involving software, firmware, hardware, operating systems, networks, applications, and recurrent or one-time problems.
- Support operations involving multi-user computer systems and collaborate with network, software, and system engineers and PC desktop technicians.
- Support multiple networks under limited direction and complete required administration tasks according to security policies and procedures.
- Assist with installing, upgrading, patching, and troubleshooting systems in support of configuration management.
- Help maintain backup and recovery services, manage Windows file systems and disk space, and routinely manage virus protection.
- Assist with creating Windows user and computer accounts, file permissions, and security access lists.
- Assist with testing new product releases to ensure compatibility and minimize user impact.
- Follow assigned technical processes and procedures.
- Assist with vendor troubleshooting and evaluate vendor products, services, and suggestions.
- Adhere to information systems security guidelines.
- Assist with maintaining security audit and logging information on classified networked and standalone computers as directed by the Information Systems Security Manager.
- Prepare documentation for input to Cybersecurity.
- Support environments using ticketing systems such as ServiceNow and JIRA.
- Raise issues requiring senior-level attention or involvement.
- Lift and move equipment weighing up to 50 pounds.
- Work after hours and weekends as needed.
Benefits
- Flexible work arrangements
- Learning opportunities
- Exposure to a wide variety of projects and customers
- Friendly team environment
- Health insurance coverage
- Life and disability insurance
- Savings plan
- Company-paid holidays
- Paid time off for vacation and/or personal business
- 9/80 work schedule
- 401(k) matching program
- Potential eligibility for overtime, shift differential, and discretionary bonuses
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
