Computer System and Desktop Support Specialist

Labcorp • Wichita, KS

7d • Onsite

About The Position

Labcorp is seeking a Computer System and Desktop Support Specialist to join its team! This position will work onsite in Wichita and will also support nearby sites in the surrounding area. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Requirements

• High school diploma or equivalent with 4 years experience configuring PC’s and desktop support OR Associate’s Degree with 2 years work experience
• 2 years or more experience with hardware and software support
• 1 year or more experience supporting Windows 11 desktop support

Nice To Haves

• 6 months or more experience configuring PC’s in a lab environment
• 6 months or more experience with Cerner and Soft
• Current or previous Labcorp experience

Responsibilities

• Support laboratory, Patient Service Center (PSC) and In-Office Phlebotomist (IOP) sites within the Wichita KS area
• Support, Install, and configure hardware/software for desktop support
• Troubleshoot problems and provide technical support for software and hardware
• Respond to all customer inquiries in a timely manner
• Place orders for IT-related hardware and complete asset management once received
• Meet with vendors for installation questions and directions onsite (Examples: Data cabling, Instrument Vendors, Ricoh Vendors)
• Assist as smart hands for IT hardware installations and validations all is working as expected
• Manage tickets for Issues and projects in ServiceNow

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED