Computer System Analyst II

Ai Signal Research Inc•Huntsville, AL

About The Position

The Computer System Analyst II plays a critical role in bridging the gap between business needs and technology solutions within an organization. This position involves analyzing existing computer systems and procedures to identify opportunities for improvement and increased efficiency. The analyst will collaborate closely with stakeholders to gather requirements, design system modifications, and ensure that technology implementations align with organizational goals. They will also be responsible for troubleshooting system issues, optimizing performance, and supporting the deployment of new applications or upgrades. Ultimately, this role ensures that computer systems effectively support business operations and contribute to overall organizational success.

Requirements

  • U.S. Citizen.
  • Must have or be able to obtain and maintain a security clearance.

Nice To Haves

  • Professional certifications such as Certified Business Analysis Professional (CBAP) or similar.
  • Provide end-user support on IT systems and assets including hardware, OS, printing, and networking.
  • Familiarity with programming or scripting languages like Python, Java, or PowerShell.
  • Install IT systems and assets ensuring compliance with IT Security Policy, Documentation Policy, and Service Level Agreements.
  • Execute duties on Information Systems (IS) within test environments and shall include determining mitigations for identified vulnerabilities, troubleshooting IT problems, assisting with planning test capability setup, maintaining RTC test and mission capability accreditations.
  • Analytical skills are used daily to dissect complex workflows and identify system inefficiencies.
  • Communication skills facilitate collaboration with stakeholders to gather requirements and explain technical concepts clearly.
  • Technical proficiency in databases and system design supports the development and implementation of effective solutions.
  • Programming and cloud knowledge enhance the analyst’s ability to work with modern technologies and contribute to innovative system improvements.

Responsibilities

  • Conduct detailed analysis of current computer systems and workflows to identify areas for enhancement.
  • Collaborate with business units to gather and document system requirements and translate them into technical specifications.
  • Design, test, and implement system modifications or new applications to meet business needs.
  • Provide ongoing support and troubleshooting for existing systems to ensure optimal performance and reliability.
  • Coordinate with IT teams and vendors to manage system upgrades, integrations, and deployments.
  • Develop and maintain documentation related to system configurations, processes, and user guides.
  • Train end-users and provide technical assistance to ensure smooth adoption of new systems or features.
  • Monitor system performance metrics and recommend improvements to enhance efficiency and security.
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