Computer Repair Technician

Xidax • Midvale, UT

18h • Onsite

About The Position

Our Computer Repair Technicians are not only tech experts, they are the problem solvers that help keep our customers gaming! No two days are the same, you will be responsible for diagnosing, fixing and returning client computers so they can get back to doing what they love. If you love a challenge, figuring things out and helping people, then you are in the right place! Our team performs troubleshooting and repair activities, typically associated with an end-user environment, including desktops, workstations and laptops. They diagnose, and repair a wide range of computer related hardware and software issues. Technicians also need the ability to answer questions or resolve computer problems for clients via telephone or email. The majority of this role is in repairing systems in person, so hardware knowledge, passion for computers is a must. The day to day tasks will be spent in doing in depth hardware diagnosis, fixing, replacing and repackaging to send the computer back to the user. The perfect candidate should feel joy in fixing a machine and getting the customer back to doing what they love. Join our team of computer enthusiasts and further your career today!

Requirements

• Customer service experience (2-3 Years Minimum)
• Ability to troubleshoot and diagnose computer related issues including both hardware and software
• Ability to speak with clients confidently and professionally
• Knowledge of operating and troubleshooting issues related to Windows operating systems and associated software
• Prior experience with current PC hardware repair
• High school diploma or equivalent
• Reliable daily transportation
• Must be at least 18 years old

Nice To Haves

• Go-getter with a can-do attitude
• Passion to succeed
• Able to work with minimal supervision and remain on task
• Great work ethics and goal driven
• Ability to absorb, learn and retain fast paced ever evolving information and the ability to teach others
• Excellent communications skills
• Ability to multitask and function under stress
• Self-motivation and dedication to personal improvement

Responsibilities

• Diagnosing, fixing and returning client computers
• Performing troubleshooting and repair activities in an end-user environment, including desktops, workstations and laptops
• Diagnosing and repairing a wide range of computer related hardware and software issues
• Answering questions or resolving computer problems for clients via telephone or email
• Performing in-depth hardware diagnosis, fixing, replacing and repackaging computers
• Operating and troubleshooting issues related to Windows operating systems and associated software

Benefits

• Guaranteed Base starting at $19/hr
• Fun, high energy, and a positive environment
• Medical, dental, and vision insurance eligibility after 2 months
• Opportunity to grow in the department and in other organizations inside the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED