Computer Repair Technician - Hiring Immediately

Level 10, LLC • Hoffman Estates, IL

4d • Onsite

About The Position

This role involves performing quality checks on products during setup and disassembly, and conducting repairs on a variety of equipment including computers, printers, POS (Point of Sale) equipment, and hand-held mobile scanners. The technician will be responsible for reading and comprehending technical documentation, evaluating and recommending improvements to repair processes, and independently diagnosing and resolving complex repair issues. Additionally, the role includes performing test programs, running benchmarks for battery and power measurements, and communicating with internal customers to resolve issues.

Requirements

• High School Diploma or GED
• 1-3 years’ experience in related field
• Experience with computer software, printers, and/or scanners installation and configuration
• Ability to repair laser barcode equipment such as Symbol, Intermec, and Honeywell
• Component level soldering skills
• Excellent organization, attention to detail and time management skills
• Ability to lift on a repetitive basis up to a maximum of 70 lbs. and stand for long periods of time
• Ability to work in a fast paced environment
• Ability to quickly learn new skills and translate knowledge to practical application
• Basic Office Skills (Word, Excel, Outlook)

Nice To Haves

• Associate’s Degree preferred
• Experience with POS (Point-of-Sale) equipment is preferred
• Basic soldering a plus
• A+ Certification preferred

Responsibilities

• Quality check product that is being setup and disassembled
• Perform repairs on various types of equipment including computers, printers, POS (Point of Sale) equipment, and hand-held mobile scanners
• Ability to read and comprehend technical documentation (Standard Operating Procedures, Technical Drawings, and Schematics)
• Evaluate and monitor repair processes and techniques and make recommendations for process and equipment changes that lead to gains in productivity and the quality of repairs
• Independently diagnose, define problems, collect data, establish facts, draw valid conclusions, facilitate solutions, and resolve complicated repairs
• Perform test programs and run benchmarks for battery and power measurements
• Read and follow directions in technical documentation, provided by both internal and external customers
• Complete and maintain checklists for staging and integration tasks
• Communicate and follow-through with internal customers to resolve any issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED