Computer Operator

TEKsystems•Lucas, TX

15h•$20 - $25•Onsite

About The Position

What you'll be responsible for: Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions. Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards. Provides support to customers and internal users in a courteous and professional manner. Monitors the console and other online systems. Responds with appropriate actions and escalation. Follows established guidelines to ensure security of data and computer systems. Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift. Contacts the Operations Unit Manager for assistance as needed. May manage a Windows Server environment May perform other job duties as assigned. Card Processing Solutions (CPS) Hosting Operations is seeking a Computer Operator to join their team in Allen, TX. In this role, you will be responsible for 24/7 monitoring of both the activity of our customers as well as internal applications. This will include monitoring the following: switch, servers, ATM transactions, reports and batch. Additionally, you will be required to provide customer service to financial institutions by notifying them regarding any issues.

Requirements

Mainframe
Troubleshooting
Support
Customer service
Hardware
Help desk support
Technical support
Computer operation
Office 365
ibm mainframe
Desktop
Microsoft suite
Sharepoint

Responsibilities

Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.
Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards.
Provides support to customers and internal users in a courteous and professional manner.
Monitors the console and other online systems. Responds with appropriate actions and escalation.
Follows established guidelines to ensure security of data and computer systems.
Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift.
Contacts the Operations Unit Manager for assistance as needed.
May manage a Windows Server environment
May perform other job duties as assigned.
24/7 monitoring of both the activity of our customers as well as internal applications.
Monitoring the following: switch, servers, ATM transactions, reports and batch.
Provide customer service to financial institutions by notifying them regarding any issues.