Computer Operator IV
About The Position
Computer Operator IV Bangor, WA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Computer Operator IV will provide support to the IT Help Desk while maintaining a close and highly responsive relationship with the day-to-day activities of the Supervisor and Staff, while receiving supervision and guidance. The Computer Operator IV will perform various clerical duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the IT Help Desk.
Requirements
- High School Diploma/GED required.
- 2+ years’ experience in an IT desktop support role
- Must be able to obtain DoD 8570 IAT Level I within 6 months of hire
- Experience working in a multi-platform environment with Microsoft Windows 10/11 and Microsoft Windows Server 2016/2019/2022
- Background check with the ability to obtain a Secret clearance (Secret Clearance Preferred)
- Knowledge, Skills, and Abilities: Sufficient understanding of TCP/IP networking protocol to do preliminary network troubleshooting
- Competence in Microsoft Office skills
- Intermediate level user of Microsoft Excel
- Ability to write clearly and edit work for spelling and grammar
Responsibilities
- Monitor and operate the enterprise in accordance with operating instructions
- Study operating instructions to determine the equipment setup needed
- Load and configure equipment with required items
- Assist customers with Tier 1 assistance calls
- Enter and maintain job tickets into the ticketing system
- Diagnose and correct equipment malfunctions
- Review error messages and make corrections during operation, or refer problems
- Maintain operating record
- Performs daily activities that include administrative duties
- Perform project and job tracking and review
- Perform other related duties as assigned
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
