Computer Operator III - 64041553

State of Florida • Jacksonville, FL

8d • Onsite

About The Position

This is a highly professional and technical position acting as the database system administrator for the Environmental Health & Safety Division. The incumbent will maintain current and future reporting and database systems, as well as local area hardware and peripheral office equipment for the Environmental Health and Safety Division. The role involves organizing and scanning physical records to create a digital filing system, preparing records for archival storage or disposal, and attaching digital files to the Environmental Health Database. The position operates all components of internal databases and peripheral office equipment used by the Environmental Health Division. The incumbent will serve as the EHD Database System Administrator, communicating with department heads to understand needs and maximize computer system utilization, and acting as a liaison with state and local offices. As EHD Administrator, the role is responsible for the development and production of all Divisional billing for Environmental Health programs and works closely with Environmental Managers to ensure accurate fee collection. The position also performs various clerical duties, answers office phones, prepares programmatic correspondence, and may prepare travel authorizations and reimbursement forms. Additionally, the role assists in developing reports from network databases, produces management reports on billing, facility details, and productivity, and coordinates IT service requests for the Division, acting as a liaison for outside vendors. Performs other duties as assigned.

Requirements

• High School Diploma
• Experience converting physical or digital files into electronic records.
• Prior experience with data entry in a professional setting.
• Comfortable working with large volumes of files or repetitive tasks.
• Experience maintaining data integrity and performing quality checks.
• Proficient in using a PC computer, Microsoft Office Word, Excel, Outlook, TEAMS, Visio, and Adobe Pro.
• Proficient in EHD, Microsoft Office, MS Visio, Adobe Pro, Crystal Reports, Report Writer and related software.
• Proficient in the use of office equipment - scanner/copier.
• Ability to work independently with minimal supervision.
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Public Health Competency Domain 1: Analytical/Assessment skills
• Public Health Competency Domain 2: Policy development/Program planning skills
• Public Health Competency Domain 3: Communication skills
• Public Health Competency Domain 8: Leadership and Systems Thinking skills

Responsibilities

• Organizing files by date/address or other format, scanning original documents, naming files and organizing documents into an existing file structure to create a comprehensive digital filing system for Environmental Health records in all program areas.
• Preparing paper records for archival storage in accordance with existing processes and procedures and record retention schedules or discard using proper disposal methods.
• Attaching digital files to the Environmental Health Database for future access.
• Manually and electronically filing incoming documents related to divisional activities.
• Assisting with electronic generation of public notification letters.
• Operating scanning equipment/software for digital documentation.
• Following records boxing and storage procedures.
• Operating all components of internal databases used by the Environmental Health Division and all Divisional peripheral office equipment.
• Serving as EHD Database System Administrator for the Environmental Health and Safety Division.
• Communicating effectively with department heads to determine current needs and future goals of each section to maximize the utilization of the computer system.
• Acting as a direct liaison with the state and local offices.
• Developing and producing all Divisional billing for all Environmental Health programs within the Division.
• Working closely with the Environmental Managers regarding all billed accounts for the Division to ensure all applicable fees for services are charged accordingly.
• Performing various clerical duties in accordance with standard procedures for all EH programs.
• Answering office phones promptly and in a professional and courteous manner, referring calls to the appropriate person, Division, or agency.
• Taking accurate and complete messages, answering routine questions, and providing directions to the department when needed.
• Promptly and accurately preparing all Divisional programmatic correspondence to internal/external clients and various public officials.
• Preparing travel authorizations and reimbursement forms.
• Filing all divisional correspondence and information in designated areas and maintaining files in an accurate and professional manner.
• Assisting in the development of reports generated from the network databases to ensure compliance with policies and procedures.
• Producing reports at the request of management regarding billing, facility details and productivity for all Divisional programs.
• Coordinating and tracking all service requests related to IT functions for the Division.
• Communicating and acting as liaison for all outside vendors servicing any peripheral equipment for the Division.
• Performing other duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED