Computer Operations Analyst 2 19133 - Roy Utah
About The Position
Northrop Grumman is seeking a Computer Operations Analyst to support classified government contracts at its Roy, Utah location. The position is performed full time onsite and does not allow telecommuting. The analyst supports multi-user computer systems and multiple networks, collaborating with network, software, and systems engineers and desktop technicians. The role includes assisting with system administration, configuration management, troubleshooting, security, backup and recovery, account and permissions management, product testing, and technical documentation while following strict information systems security policies. The position requires occasional travel of 10% and may require work after hours and on weekends as needed. Equipment weighing up to 50 pounds must be lifted and moved.
Requirements
- One of the following education and experience combinations: Master's degree and 0 years of experience; Bachelor's degree and 2 years of experience; Associate's degree and 4 years of experience; or high school diploma or equivalent and 6 years of experience.
- Knowledge of Windows Server operating systems and workstation support.
- Meet U.S. Government 8140 requirements for a Systems Operation Analyst; CompTIA Security+, ISC CISSP, or equivalent certification is necessary.
- Have an active U.S. Government Secret clearance or be eligible to obtain one.
- Ability to obtain and maintain access to Special Access Programs as a condition of continued employment.
Nice To Haves
- Windows Server administration experience, including Active Directory and Group Policy.
- Knowledge of NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
- Understanding of basic networking.
- Experience creating and deploying system images in a LAN up to an enterprise environment.
- Awareness of virtualization technologies.
- Knowledge of environmental monitoring tools such as HBSS, SolarWinds, or Splunk.
- Limited scripting experience.
- Cross-platform operating system awareness, including two or more of Windows, Linux, Solaris, OSX, or UNIX.
- Experience with Assessment & Authorization processes.
Responsibilities
- Perform as a Computer Systems Analyst in support of classified government contracts.
- Communicate effectively with customers and maintain customer satisfaction in accordance with defined objectives and established policies.
- Report task status for recurring and non-recurring efforts in written and oral formats.
- Support cross-disciplinary troubleshooting to isolate software, firmware, hardware, operating system, network, application, and recurring system issues.
- Support multi-user computer systems and collaborate with network, software, and system engineers and PC desktop technicians.
- Support multiple networks and complete necessary administration tasks while following security policies and procedures.
- Assist with installing, upgrading, patching, and troubleshooting systems in support of configuration management.
- Assist in maintaining backup and recovery services, managing Windows file systems and disk space, and routinely managing virus protection.
- Assist with creating Windows user and computer accounts, file permissions, and security access lists.
- Assist with testing new product releases to ensure compatibility and minimize user impact.
- Follow documented technical processes and procedures.
- Assist with vendor troubleshooting and evaluate vendor products, services, and suggestions.
- Adhere to information systems security guidelines.
- Assist with maintaining security audit and logging information on classified networked and standalone computers as directed by the Information Systems Security Manager.
- Prepare documentation for input to Cybersecurity.
- Support environments using ticketing systems such as ServiceNow and JIRA.
- Escalate issues requiring senior-level attention or involvement.
- Lift and move equipment weighing up to 50 pounds.
- Work after hours and weekends as needed.
Benefits
- Health insurance coverage.
- Life and disability insurance.
- Savings plan.
- Company-paid holidays.
- Paid time off for vacation and/or personal business.
- Depending on the position, eligibility for overtime, shift differential, and a discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
