Computer Network Support Specialist - Systems Administrator III

Aleut Federal•Colorado Springs, CO

13d•$103,500 - $115,000•Onsite

About The Position

The Computer Network Support Specialist provides advanced technical expertise in the operation, maintenance, and optimization of AF TENCAP network systems across multiple security classification levels. This role analyzes network performance, diagnoses and resolves complex issues, and coordinates with internal teams, external agencies, and vendors to ensure seamless mission support. Operating with a high degree of autonomy, the specialist manages network infrastructure projects, drives process improvements, and advises leadership on technology enhancements. A constant focus on IT security vigilance is essential to safeguard AF TENCAP’s network integrity and mission-critical communications.

Requirements

High School Diploma.
Hold and maintain an 8570 IAT II compliant certification (Sec+).
4+ years of IT network support experience
Experience supporting DoD networks and classified communication systems.
Experience with VoIP call managers
Experience with VTC suites
Experience using Microsoft Office applications and common troubleshooting tools.
Experience in Windows Server environments
Experience in Cisco CLI and with Cisco infrastructure devices
Must hold an active TOP SECRET/SCI security clearance

Responsibilities

Analyze network performance data, interpret fault conditions, and recommend effective solutions to maintain optimal system operations across multiple classification levels.
Manage network administration activities, including configuration, patching, monitoring, and optimization of LAN/WAN infrastructure, encryption devices, and cabling systems.
Oversee troubleshooting and restoration efforts for complex network outages, coordinating with internal teams, external agencies, and vendors to ensure rapid resolution.
Lead network infrastructure projects, upgrades, and technology refresh initiatives, ensuring alignment with AF TENCAP’s mission requirements and lifecycle planning.
Assess system performance trends, drive process improvements, and implement best practices for efficiency, security, and reliability.
Coordinate the integration of new network capabilities, ensuring interoperability and compliance with DoD and AF network standards.
Advise leadership on emerging technologies, risk mitigation strategies, and network enhancement opportunities.
Consult with cross-functional IT teams to ensure cohesive, mission-aligned network operations and change management.
Educate stakeholders on network usage, security protocols, and operational best practices.
Maintain constant IT security vigilance, proactively identifying, mitigating, and reporting network threats in accordance with DoD 8570.01-M, AF cybersecurity directives, and AFI 17-130.
Operate with a high degree of autonomy, making informed decisions to support AF TENCAP’s dynamic mission priorities and ensure network readiness in rapidly changing operational environments.