COMPUTER NETWORK ARCHITECT IV - 73001134

State of Florida•Tallahassee, FL

1d•Onsite

About The Position

This position assists with planning and coordinating the design, installation and connectivity of computer and network systems to ensure the stable operation of the organization's IT assets. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software and communication links. This person will also assist in ensuring the stability and integrity of in-house voice, data, video and wireless network services, which is achieved by planning, designing and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Computer Network Architect will participate with the installation, monitoring, maintenance, support and optimization of all network hardware, software and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions. This individual shall analyze and resolve wireless local networks (WLAN) hardware and software problems in a timely and accurate fashion and provide end-user training where required. The Computer Network Support Specialist is also responsible for the organization's telecommunications infrastructure, which includes support of our hosted VOIP solution and video conferencing environments, both internally and those integrated with Internet-based services.

Requirements

Three or more years of experience of first contact/help desk/level 1 customer service.
Experience conducting research into enterprise networking issues and products.
Experience with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation.
Experience engineering routers, hubs, switches, and access points.
Experience with network capacity planning, network security principles, and general network management best practices.
Experience with PBX, voicemail, interactive voice services, call management systems, and telecommunication accounting systems.
Experience creating and maintaining thorough technical documentation.

Responsibilities

Assists with planning and coordinating the design, installation and connectivity of computer and network systems.
Develops, configures, maintains, supports and optimizes all new and existing network hardware, software and communication links.
Assists in ensuring the stability and integrity of in-house voice, data, video and wireless network services.
Plans, designs and develops local area networks (LANs) and wide area networks (WANs) across the organization.
Participates with the installation, monitoring, maintenance, support and optimization of all network hardware, software and communication links.
Troubleshoots network performance issues.
Analyzes network traffic and provides capacity planning solutions.
Analyzes and resolves wireless local networks (WLAN) hardware and software problems in a timely and accurate fashion.
Provides end-user training where required.
Responsible for the organization's telecommunications infrastructure, including support of hosted VOIP solution and video conferencing environments.