COMPUTER NETWORK ARCHITECT IV - 73001134

State of Florida•Tallahassee, FL

3d•$57,667 - $65,000•Onsite

About The Position

The Florida Department of Revenue’s Information Services Program is hiring a Computer Network Architect IV in Tallahassee. This position assists with planning and coordinating the design, installation, and connectivity of computer and network systems to support stable operation of the organization’s IT assets. Duties include developing, configuring, maintaining, supporting, and optimizing network hardware, software, and communications links, and helping ensure the stability and integrity of voice, data, video, and wireless network services. The role plans, designs, and develops LANs and WANs, participates in network installation and ongoing monitoring and maintenance, troubleshoots performance issues, analyzes traffic, and provides capacity-planning solutions. It also resolves WLAN hardware and software problems and provides end-user training when required. The position supports the organization’s telecommunications infrastructure, including its hosted VOIP solution and video-conferencing environments, both internal and integrated with Internet-based services. It is designated Mission Essential and requires CJIS background screening. The selected candidate must attend an in-person Skills Verification Test in Tallahassee. A National Level-2 criminal background check, including fingerprinting, is also required.

Requirements

At least three years of experience managing Checkpoint Firewall, verifiable through references and resume.
At least three years of first-contact/help-desk/Level 1 customer service experience, verifiable through references and resume.
Experience researching enterprise networking issues and products, verifiable through references and resume.
Experience with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation, verifiable through references and resume.
Experience engineering routers, hubs, switches, and access points, verifiable through references and resume.
Experience with network capacity planning, network security principles, and general network-management best practices, verifiable through references and resume.
Experience with PBX, voicemail, interactive voice services, call-management systems, and telecommunications accounting systems, verifiable through references and resume.
Experience creating and maintaining thorough technical documentation, verifiable through references and resume.
Must attend an in-person Skills Verification Test in Tallahassee if selected.
Must undergo a National Level-2 criminal background check, including fingerprinting.
Candidates requiring H-1B visa sponsorship will not be considered.

Nice To Haves

Experience with F5.
Experience with DMS/CSAB.
Experience with MFN (1, 2, etc.).
Experience with EXOS.
Experience with VOSS.

Responsibilities

Assist with planning and coordinating the design, installation, and connectivity of computer and network systems.
Develop, configure, maintain, support, and optimize network hardware, software, and communications links.
Help ensure stable in-house voice, data, video, and wireless network services.
Plan, design, and develop local area networks (LANs) and wide area networks (WANs).
Participate in the installation, monitoring, maintenance, support, and optimization of network systems and communications links.
Troubleshoot network performance issues, analyze network traffic, and provide capacity-planning solutions.
Analyze and resolve WLAN hardware and software problems in a timely and accurate manner.
Provide end-user training where required.
Support telecommunications infrastructure, including hosted VOIP and video-conferencing environments.
Create and maintain thorough technical documentation.