About The Position

The Computer Lab Student Assistant supports the Jack H. Brown College of Business & Public Administration (JHBC) Open Computer Lab and teaching labs. The role focuses on maintaining the labs, providing basic technology assistance to students, and helping keep the environment student-friendly. The assistant is expected to be punctual, professional, courteous, helpful, and positive, and to work the assigned schedule. The position is on campus; student employees are not eligible to telecommute. CSUSB employees must reside in California.

Requirements

  • Be admitted to or registered as a CSU student.
  • Maintain a semester and cumulative GPA of 2.0 or greater.
  • Be enrolled in at least half-time units at CSUSB: 6 units for undergraduate students or 3 units for graduate students. International students must be enrolled full-time: 12 undergraduate units or 6 graduate units.
  • Be eligible to work in the United States and provide a Social Security Card for payroll.
  • Be able to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively with all levels, and read and write English at a level appropriate to the position.
  • Be able to lift 50 pounds.
  • Complete a background check, including a criminal records check, if required.

Nice To Haves

  • JHBC major.
  • Ability to communicate effectively with a diverse group of people.
  • Ability to learn quickly and complete assignments in a timely manner.
  • Ability to multitask and attention to detail.
  • Punctuality, reliability, and good attendance.
  • Ability to work independently and as part of a team while maintaining a positive attitude.
  • Excellent phone and organizational skills.
  • Initiative on projects involving various topics.
  • Knowledge and experience using Microsoft Word, PowerPoint, Excel, and other applications.
  • Proper phone etiquette, teamwork, high ethical standards, and dependability.

Responsibilities

  • Add paper and toner to printers in the open and teaching labs.
  • Check the open and teaching labs for issues.
  • Maintain a student-friendly environment in the computer and teaching labs.
  • Perform tasks assigned by work leads or supervisors, which may include moving computers, monitors, chairs, printers, and other equipment.
  • Assist students with technology, including Microsoft Office and use of the collaboration area.
  • Perform other tasks as assigned.
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