Computer Information Systems Manager Senior (5453) (TS/SCI CI Poly) (Ft. Bragg, NC)

SMX • Fort Bragg, NC, NC

2d • Onsite

About The Position

SMX is seeking a Senior Computer Information Systems Manager to oversee daily operations of enterprise mission systems, ensuring availability, reliability, and operational performance across a highly available classified environment. This role leads incident response, operational planning, and continuous service improvement. This is a full-time onsite position in Ft. Bragg, NC.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years supporting enterprise IT operations.
• Experience leading enterprise operations teams.
• Knowledge of Windows, Linux, VMware, and enterprise storage.
• Experience with ServiceNow or similar ITSM platforms.
• Experience supporting RMF environments.
• DoD 8570 IAT Level III certification.
• Active TS/SCI with CI Poly.

Nice To Haves

• ITIL Foundation.
• CISSP
• VMware VCP
• Microsoft Azure Administrator
• Experience supporting Army Enterprise infrastructure

Responsibilities

• Lead operations of enterprise mission systems.
• Monitor system availability and performance.
• Manage incident response and problem resolution.
• Coordinate maintenance activities.
• Lead root cause analysis efforts.
• Develop operational procedures.
• Coordinate change management.
• Support configuration management activities.
• Provide technical leadership to system administration personnel.
• Ensure SLA compliance and operational readiness.

Benefits

• SMX is an Equal Opportunity employer including disabilities and veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior