Computer Hardware Ordering Analyst - Hourly

University of Arkansas System • Fayetteville, AR

1d

About The Position

The Computer Hardware Ordering Analyst is responsible for coordinating the procurement, tracking, and lifecycle management of computing hardware across the University of Arkansas. This role supports campus IT operations by processing hardware requisitions in Workday, managing vendor engagements, developing custom quotes for specialized equipment, and maintaining accurate records in TeamDynamix. The position plays a critical role in ensuring timely delivery, compliance with institutional standards, and effective lifecycle management of university-owned computing assets.

In this role, the analyst processes and manages computing hardware requisitions in Workday, ensuring accuracy, completeness, and compliance with university procurement policies. Responsibilities include reviewing submitted requests to confirm alignment with approved hardware standards and funding requirements, coordinating order approvals, and tracking requisition status through fulfillment. The position also maintains strong working relationships with University Procurement officials to ensure that all procedures and policies are followed when ordering computing hardware.

The position works closely with approved vendors, including OEM (manufacturers) and resellers, to obtain competitive quotes for both standard and specialized computing hardware. This includes developing custom quotes for non-standard, research, or high-performance computing needs, while maintaining strong vendor relationships to ensure favorable pricing, product availability, and timely delivery.

The role supports the full lifecycle of computing hardware, including acquisition, deployment coordination, refresh cycles, and retirement planning. The analyst tracks asset and procurement data to support lifecycle reporting and budget planning and assists in identifying opportunities for standardization and cost optimization across the institution.

Using TeamDynamix, the analyst creates, updates, and maintains order-related tickets, ensuring all procurement activities are well-documented and traceable. The role maintains an accurate and up-to-date database of hardware orders, statuses, and associated records, and provides timely status updates while responding to stakeholder inquiries regarding hardware orders.

The role collaborates closely with IT support teams, departmental stakeholders, and finance and procurement offices to ensure smooth ordering and fulfillment processes. The analyst provides guidance to campus customers on hardware standards, ordering procedures, and expected timelines, while maintaining a high level of customer service in all interactions.

This position will work to ensure all computer purchases meet hardware standards, and that non-standard computers will work with existing infrastructure at the University of Arkansas. The analyst will work with leadership to document and approve non-standard requests. Additionally, this position may have other duties assigned by leadership.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Student at University of Arkansas
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to use discernment
• Ability to work independently
• Ability to follow verbal and written instructions
• Ability to learn, understand and use an Access database
• Ability to learn, understand and use a merchandise inventory system, MIS
• Ability to use distributor and manufacturer websites to process orders and request returns
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• Upperclassman
• Accounting or Business Student
• Familiarity with computing hardware (desktops, laptops, peripherals, and specialized systems).
• Experience in a university or public-sector procurement environment.

Responsibilities

• Coordinate the procurement, tracking, and lifecycle management of computing hardware.
• Process hardware requisitions in Workday.
• Manage vendor engagements and obtain competitive quotes.
• Develop custom quotes for specialized equipment.
• Maintain accurate records in TeamDynamix.
• Ensure timely delivery and compliance with institutional standards.
• Review submitted requests to confirm alignment with approved hardware standards and funding requirements.
• Coordinate order approvals and track requisition status through fulfillment.
• Maintain strong working relationships with University Procurement officials.
• Obtain competitive quotes for both standard and specialized computing hardware.
• Develop custom quotes for non-standard, research, or high-performance computing needs.
• Maintain strong vendor relationships to ensure favorable pricing, product availability, and timely delivery.
• Support the full lifecycle of computing hardware, including acquisition, deployment coordination, refresh cycles, and retirement planning.
• Track asset and procurement data to support lifecycle reporting and budget planning.
• Identify opportunities for standardization and cost optimization across the institution.
• Create, update, and maintain order-related tickets in TeamDynamix.
• Maintain an accurate and up-to-date database of hardware orders, statuses, and associated records.
• Provide timely status updates and respond to stakeholder inquiries regarding hardware orders.
• Collaborate closely with IT support teams, departmental stakeholders, and finance and procurement offices.
• Provide guidance to campus customers on hardware standards, ordering procedures, and expected timelines.
• Ensure all computer purchases meet hardware standards.
• Ensure non-standard computers will work with existing infrastructure at the University of Arkansas.
• Work with leadership to document and approve non-standard requests.
• Perform other duties as assigned by leadership.

Benefits

• University contributions to health, dental, life and disability insurance
• Tuition waivers for employees and their families
• 12 official holidays
• Immediate leave accrual
• Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed