Computer-Based Testing Facility (CBTF) Manager – Part-Time (Fall 2026) (Staff Wage)
About The Position
The Part-Time CBTF Manager will support the transition of the Computer-Based Testing Facility (CBTF) from a Spring 2026 pilot to a more stable, clearly documented, and operationally consistent service for Fall 2026. Consistent with Arts & Sciences (A&S), Office of Undergraduate Education (OUE), and Provost staffing norms for pilot-to-implementation phases, this role emphasizes coordination, documentation, and risk mitigation rather than program expansion. The primary focus is synthesis and implementation: translating lessons learned and data from the Spring 2026 pilot into clear policies, procedures, training materials, and operational workflows that support faculty, students, and proctors during Fall 2026. This part-time appointment is designed with a clear endpoint and transition focus. By the conclusion of Fall 2026, the CBTF Manager will have finalized a stable set of CBTF policies and standard operating procedures informed by pilot and Fall operations, delivered and refined training and orientation materials for proctors, faculty, and students, and supported consistent scheduling and staffing workflows for Fall 2026 exams. Completion of these deliverables will enable leadership to assess CBTF sustainability, staffing needs, and long-term governance using documented evidence rather than pilot assumptions.
Requirements
- Bachelor's degree
- At least three years of experience. Relevant experience may be considered in lieu of a degree.
Nice To Haves
- Experience in higher education operations, academic support programs, assessment coordination, or testing services
- Familiarity with exam administration, proctoring models, accessibility considerations, or centralized testing environments
- Strong documentation and synthesis skills, particularly translating pilot activity into clear operational guidance
- Experience developing training or onboarding materials for faculty, staff, or students
- Strong organizational, communication, and cross-unit coordination skills
Responsibilities
- Review qualitative and quantitative data from the Spring 2026 CBTF pilot, including exam operations, proctor feedback, faculty input, and incident documentation.
- Draft, revise, and finalize CBTF policies and standard operating procedures informed by pilot evidence and aligned with A&S, OUE, and University assessment and accessibility standards.
- Document clear, faculty-facing and proctor-facing guidance for exam administration, escalation pathways, incident response, and accommodations within a CBTF environment.
- Maintain a concise, living set of procedures designed for use during Fall 2026 and future reference.
- Design and update training and orientation materials for CBTF proctors, faculty using the CBTF, and students participating in CBTF exams.
- Develop materials that are scalable and low-burden, consistent with OUE and A&S expectations for instructional support.
- Support rollout and ongoing refinement of training materials prior to and during the Fall 2026 semester.
- Coordinate core exam scheduling for Fall 2026 CBTF courses, balancing faculty requests, seat availability, approved accommodations, and staffing capacity.
- Maintain shared scheduling documentation, calendars, and workflows that ensure transparency and predictable operations.
- Serve as an operational point of contact for exam-day logistics during defined hours, escalating issues as appropriate.
- Develop and maintain proctor shift schedules to support Fall 2026 CBTF exam periods.
- Assist with onboarding and scheduling of undergraduate and graduate student proctors, including adjustments for peak testing periods.
- Coordinate basic staffing administration (e.g., scheduling, time approval) using existing institutional systems such as Workday, in collaboration with supervising units.
- Serve as a consistent and reliable point of contact for participating faculty regarding CBTF policies, procedures, and scheduling.
- Partner with Learning Design & Technology and OUE colleagues to align CBTF practices with evidence-based assessment design, accessibility requirements, and student support norms.
- Escalate complex technical, facilities, policy, or accommodation-related issues to appropriate institutional partners.
Benefits
- This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
