Computer Audit Technician

PlanITROI, LLC•Youngsville, NC

6d•Onsite

About The Position

PlanITROI is seeking talented Computer Audit Technicians to join our dynamic Production Department. In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of computer equipment, ensuring all units meet our high standards. You will use diagnostic tools to identify and address defects, ordering parts when necessary. This position requires hands-on work with laptops, desktops, tablets, cell phones, and both Apple and Microsoft products. This is a Temp-to-Perm position with a 90-day conversion. Hours: 7:30 AM- 4:00 PM.

Requirements

Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
Strong ability to diagnose and troubleshoot various IT issues.
Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
Ability to explain technical and non-technical concepts clearly, both verbally and in writing.
Exceptional attention to detail with a focus on accuracy.
Capability to work effectively in a fast-paced, goal-driven environment.
Ability to stand and walk through the shift.
Ability to lift up to 50 lbs.

Nice To Haves

Relevant education or training in computer auditing/QC preferred
A+ certification is a plus

Responsibilities

Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
Use diagnostic software to identify defective equipment and order parts if cost-effective for repair.
Upgrade, configure, and test computer hardware and peripherals.
Collaborate with the Production Team to drive project completion and ensure smooth operations.
Accurately record configuration details, audit results, and cosmetic information in the production database.
Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
Ensure proper placement of inventory both physically and within the system.
Contribute to the organization and upkeep of the technical facility.
Perform other tasks as assigned to support the team and company goals.