Computer Assembly Technician

Teguar CorporationCharlotte, NC
Onsite

About The Position

Teguar Corporation is seeking to hire a Computer Assembly Technician to join our Technical Services Team. This is a full-time, non-exempt position that is eligible for overtime. In this role, you will collaborate with internal teams including Sales, Product Management, Supply Chain, and Technical Services, as well as a combination of both domestic and international vendors who are leaders in industrial/medical technology and innovation. You will have a great impact on our medical and industrial customers by achieving realistic timelines and enabling them to succeed in their business. Your contribution is vital in establishing Teguar as more than a computer supplier, but also as a partner who will directly impact the medical and industrial community. Your main responsibility will be to process stock and customized configurations to customer specific specifications. This includes ensuring timely movement of products, providing proper communication to appropriate channels, and ensuring customer expectations are met.

Requirements

  • Technical understanding of computer hardware and software.
  • Proven experience with computer installation and customization.
  • Proven track record of balancing customer expectations and providing successful resolutions.
  • High attention to detail.
  • Willingness to learn new and innovative skills.
  • Ability to prioritize and delegate work for efficiency.
  • Strong comfort with finding continuous improvement opportunities.
  • Ability to effectively communicate with all departments.
  • Strong drive of process completion and deadlines with the ability to resolve processing errors and issues creatively and proactively.
  • Strong written communication skills with the ability to make processes more efficient.
  • Some college, certification or training from a Technical School and 0 - 6 months related experience as a Computer Service Technician OR a minimum 2 years of experience in lieu of education OR an equivalent combination of education and experience.

Nice To Haves

  • You are timeline driven.
  • You are highly collaborative.
  • You can follow strict processes.
  • You have an interest in technology (Past and Future).
  • You can work with little to no supervision.
  • You like freshly baked cookies and honey buns.

Responsibilities

  • Process stock and customized configurations to customer specific specifications.
  • Ensure timely movement of products.
  • Provide proper communication to appropriate channels.
  • Ensure customer expectations are met.

Benefits

  • Bonus Plans – quarterly and annual based on performance
  • 401K matching
  • HRA (Health Reimbursement Account) covers medical, dental and vision expenses
  • Gym membership
  • Paid Holidays and PTO days
  • Birthday PTO and Volunteer Day
  • Culture Committee Program
  • Employee Referral Bonus Program
  • Free drinks and snacks
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